Inside Sales Representative

Inside Sales Representative (ISR) At Liberty HealthShare, we believe our employees are one of our most important assets. As an Inside Sales Representative (ISR), you will be supporting one of the largest HealthShare ministries in the United States by providing your professional sales expertise and guidance to our potential members about our Liberty HealthShare programs. As an Inside Sales Representative (ISR) you will acquire basic information from the inbound caller, answer questions, provide program options, conduct outbound calls, and send email communication to prospective members. The ISR will serve as a consultant to the caller, helping the prospective member select the right program according to the caller’s situation and budget.

We offer a competitive hourly wage that is commensurate to your experience and skills with a bonus structure attached. We have an impressive benefit package as well. If you select our AultCare with prescription coverage, Liberty HealthShare contributes an amount to a Health Savings Account (HSA) on your behalf. We also want you to plan for your future, so upon hire, we will match you up to 5%, when you enroll in our 403(b)-retirement plan.

See what we are about:

Working at Liberty HealthShare: https://libertyhealthshare.wistia.com/medias/qw2p6f9e3j

Visit our career page at:
https://www.libertyhealthshare.org/career

Typical Monday - Friday work week; occasional evenings and/or Saturdays as directed.

Primary Duties and Responsibilities:

• Work together with other Sales Representatives to learn how to educate prospective members about healthsharing and evaluate their needs to determine the best programs for their situation.

• Ensure the delivery of personalized customer service through timely responses and accurate member program enrollment.

• Able to be trained in program(s) inquiry calls for general information, addressing and resolving customer concerns or questions.

• Willing to be trained in modern sales process methodology, verbal skills, computer skills and the ability to learn the department’s software systems including CRM.

• Must be a team player willing to accept and promote organizational goals and function with minimal supervision.

• Works collaboratively with team members to achieve monthly, quarterly, and annual membership goals.

• Maintain HIPAA certification and member confidentiality.

Secondary Duties and Responsibilities:

• Nurtures and manages member relationships to improve loyalty and retention.

• Excellent time management and organizational skills.

• Motivation to succeed and a passion for helping others.

• Detail oriented and process driven.

Required Qualifications & Skills:

• Ability to respond quickly to customer needs and make decisions in a timely manner.

• General digital literacy including Microsoft Office.

• Ability to work in a fast-paced environment & follow through on commitments.

• Highly motivated with a customer service mentality with a focus on learning sales.

• Ability to quickly learn product knowledge and processes.

Required Education:

Associate Degree in an applicable field from an accredited institution or two (2) years of inside or outside sales experience preferred.

Benefit package that includes the following options:

• AultCare with prescription coverage

• Health Savings Account (HSA)

• Employer-sponsored dental plan

• Liberty HealthShare program options

• AFLAC plans available

• 403(b) retirement plan with employer match up to 5% upon hire

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Company paid holidays (9)

Bonus referral hiring program

Minister on staff

Standard work week is Monday through Friday

Onsite training

Opportunities for advancement

Marketplace-style lunchroom with vending machines and free coffee

EEOC Statement

Liberty HealthShare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liberty HealthShare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liberty HealthShare expressly prohibits any form of workplace harassment based on race, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty HealthShare employees to perform their job duties may result in discipline up to and including termination.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Ability to Relocate:

• Canton, OH 44708: Relocate before starting work (Required)

Work Location: In person