Commercial Sales: SMB Sales Executive

About Lightcurve (formerly Rainier Connect)

Lightcurve (formerly Rainier Connect) is a privately held company headquartered in Tacoma WA. With a 100-year history of offering connectivity solutions to the communities it serves, Lightcurve has established a reputation as a customer and service-oriented enterprise. In 2020, Lightcurve entered into a long-term partnership with the City of Tacoma to operate the city-wide high speed internet network providing competitive broadband in Tacoma, now representing the largest market served by Rainier Connect. In 2023 Lightcurve closed on a transaction to be acquired by  Palisade Infrastructure (“Palisade”). This investment will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Lightcurve is committed to delivering the best internet experience at home and at work. The company will combine the latest and most reliable fiber optic technology with a promise of transparency and trusted service from people who live and work in the communities we serve.

Position Summary

This is a highly visible job selling Commercial grade business products and services to small and mid-sized business accounts in the Lightcurve footprint. We seek a self-directed, highly organized individual that can bring daily energy to a fast-paced environment. Successful track record selling to this prospect segment is highly valued. Selling telecom services preferred, but a history of winning is the critical attribute.

While the company is headquartered in Tacoma WA, we expect this role to be deeply engaged and present in all the communities served by the company in Washington state and the Pacific Northwest. We welcome and promote a healthy hybrid work environment where the individual can work with the right balance of time in the office, time in the market and time working from home.

Key Responsibilities

Prospecting for new business: successful reps will have the desire to prospect their territory to generate 10 new qualified prospect appointments per week. The expectation is to be in the field most days connecting with business owners and IT staff.

Funnel Development: Consistent methodology for logging accounts into CRM to ensure timely follow-up on front end prospecting activities.

Needs Analysis: Being able to demonstrate success running professional Discovery sessions with prospects to understand their business drivers, how they use technology in their business, and delivering custom solution sets is essential to success.

Consistent Performance: This position requires the ability to consistently execute daily in order to exceed unit and/or revenue targets each month.

 Brand Ambassador: Active engagement in professional business networking, building genuine relationships with prospects and the IT community in your geographic area or targeted accounts is required.   

Cross functional collaboration: across various teams and groups in the company, always emphasizing proactive communication and a bias for action. Partner effectively with technology, sales, service, and other functions to help deliver results for the company.

Be a strong advocate for company values: Be a part of and help grow the company’s culture that promotes a strong, inclusive, and team and performance-oriented work environment.

Measuring success

-         Achieving the growth goals measured in terms of unit product sales, new customers, and revenue obtained monthly.

-         Participating in all team meetings, trainings, and other company functions.

-         Contributing to and developing a performance and results oriented culture.

-         Behaviors that are aligned with and strengthen company values.

Experience and qualifications

·        Demonstrated success in highly transactional sales roll to SMB space for 24 months is a must.

·        Expertise with a proven sales methodology that can be used in repeatable fashion to multiple customer types is highly desirable.

·        Minimum High School diploma required. Additional classes, training, experience, or awards from achievement in your craft helpful.

·        Must be able to prospect in the field (in person) and have a valid drivers license and reliable transportation.

·        Basic computer skills with MSFT Office suite and CRM utilization needed.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skills