What are the responsibilities and job description for the Manager, Business Development position at Lightspeed?
Description:
As a BDR Manager at Lightspeed, you will lead and develop a team of Business Development Representatives who are responsible for identifying, qualifying, and generating new business opportunities. You will be a critical part of our go-to-market organization, helping us expand our customer base and achieve revenue targets.
What you’ll do:
- Recruit, train, and lead a high-achieving BDR team to surpass targets consistently
- Cultivate a high-performance culture, offering ongoing training and mentorship for sales skill enhancement
- Drive data-centric Outbound strategy for effective lead generation
- Ensure a steady stream of qualified opportunities for the sales team
- Align BDR strategy with the company's sales goals and manage performance metrics
- Analyze data, identify trends, and optimize BDR performance through data-driven decision-making
- Craft scripts and content in collaboration with sales and marketing teams, leveraging application of AI where appropriate
- Develop commission plans for the BDR team
- Identify opportunities to leverage technology to automate and enhance performance of the BDR team
- Serve as the escalation point for lead-related issues and inquiries
What you should have:
Qualifications:
- 3 years in software sales, business development or related commission based experiences
- 2 years in leadership or management roles
- Proven track record of individually, and as a team, exceeding performance targets
- Expertise in managing and improving Business Development KPIs
- Strong communication, interpersonal, and negotiation skills
- Proficiency in CRM and sales automation tools (e.g., Salesforce, Outreach/SalesLoft, ZoomInfo, etc.)
- Ability to excel in a fast-paced, high-pressure environment
- Bachelor's degree in business, marketing, or a related field or relevant experience
Preferred Qualifications:
- 2 years of progressive leadership experience building a business development function