What are the responsibilities and job description for the IT System Engineer position at Marion Body Works, Inc.?
The System Engineer is responsible for Marion’s system and server infrastructure, which consists of multiple sites. The System Engineer helps provide a sound and secure information technology environment that supports business and technical requirements, including networking, server hardware/software maintenance, E-mail, backup solutions, security, cloud computing and policies and procedures development.
ESSENTIAL JOB FUNCTIONS
- Analyze, implement, support, maintain, monitor, troubleshoot and document the physical and virtual environments
- Provide tier 2 end-user support, resolving technical issues, and providing technical assistance for all operating systems and applications
- Providing in-person and remote support through use of the telephone, Microsoft Teams, or remote access
- Maintaining business software applications
- Researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications
- Ensuring that architecture principles and technology best practices are consistently applied and updated as appropriate
- Conferring with consultants or other system administrators as needed
- Testing, validating, and installing operating system and application security/feature updates
- Directing third-party vendors who may be involved in diagnosing and correcting system related issues and assisting with solutions
- Supporting management with IT requests and potential new implementations
- Supporting Management with tracking of technology hardware for asset controls
- Maintaining regular attendance
- Adhering to Marion Body Works Inc. Quality Policy
SECONDARY JOB FUNCTIONS
- Assisting in performing software audits
- Assist in performing designated backups and maintain off-site storage
- Instituting a culture of continual improvement for quality and efficiency
- Fostering and promoting an environment of collaboration
- Maintaining motivation and enthusiasm through development to drive a high-performance culture
- Working knowledge of Marion Body Work’s product flow and mfg processes
- Performing other tasks as assigned
KNOWLEDGE, SKILLS, & ABILITIES
- Intune and M365 administration experience required
- Windows Server features: DHCP, DNS, DFSR, GPO, etc.
- Strong knowledge in administration and troubleshooting of Active Directory
- Familiarity with Microsoft Azure hosting
- Knowledge and understanding of network infrastructure including routing, switching, LAN, WAN, Firewall, and VPNs
- Solid Understanding of cybersecurity principles and practices
- Proactive in resolving problems and troubleshooting
- Excellent analytical abilities
- Project and time management skills, with ability to work on multiple projects simultaneously
- Excellent verbal and written communication skills
- · Must have a strong desire to learn and keep abreast of new and emerging technologies
- Knowledge of mission, value, and ethics statement
- Acumatica ERP experience is a plus
EDUCATION & EXPERIENCE
- · Five (5) or more years of related enterprise desktop/system administration experience
- Certifications in M365, Intune, Windows Server, Azure, and ITIL are a plus
