What are the responsibilities and job description for the Administrative Assistant position at MCCS National?
Company Overview
At MCCS National, we believe in empowering individuals to grow, innovate, and make a difference. Join a team that values collaboration, integrity, and excellence as we help contractors navigate the insurance claim process with ease. If you’re passionate about creating solutions, thrive in a supportive environment, and are ready to make an impact, we’d love to welcome you to our team!
Summary
We are seeking an Administrative Assistant to join our dynamic team at MCCS National. Join our team as a key support member, helping both our team and clients succeed! You'll manage communication channels, organize and review documents to ensure everything is on track, schedule appointments, Follow up on claim statuses, monitor activities to keep progress flowing smoothly, and maintain a welcoming and efficient office environment.
Responsibilities
- Answer and direct phone calls professionally, providing assistance to callers or redirecting them to the appropriate team member.
- Monitor and manage various company and client contractor email accounts, ensuring timely responses and efficient communication.
- Input new claims from assigned clients and contractors, while allowing estimators and trainees to handle a portion of this task for learning and development.
- Bridge emails into the appropriate files to maintain organized and accessible records.
- Conduct follow-up calls and send emails to address file statuses, including engaging in discussions with insurance adjusters to ensure claims progress smoothly.
- Review file activity regularly to confirm that all required processes have been completed accurately and thoroughly.
- Research and gather data to ensure file completion and maintain accuracy throughout the claims process.
- Keep files organized by verifying all column information is correctly filled and resolving any inconsistencies.
- Perform general administrative tasks as needed to support team operations.
- Contribute to maintaining a clean and professional office environment, ensuring the workspace remains tidy and welcoming.
Requirements
- Proven experience in an administrative role or similar position.
- Strong data entry skills with attention to detail.
- Excellent time management abilities to handle multiple tasks effectively.
- Professional phone etiquette and strong communication skills.
- Familiarity with QuickBooks or similar accounting software is a plus.
If you are ready to make a difference in the lives of our clients while working in a supportive environment, we invite you to apply today and become a part of the MCCS National team!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18
