What are the responsibilities and job description for the IT Support Technician position at MetalQuest Unlimited, Inc.?
IT Support Technician
Founded in 1996, MetalQuest Unlimited is a precision machining company located in Hebron, NE. We specialize in tight tolerance machining, utilizing the latest technologies available. We make component pieces for agriculture, oil & gas, hydraulics, and firearms, along with several other industries. We constantly think outside of the box in search of innovative solutions to our customers’ manufacturing needs.
About the Job:
Our IT Support Technician will have the opportunity to assist with networks and servers. You’ll provide technical support, troubleshoot different programs, and assist in upgrading installations.
What to Expect:
- Provide support to users and be the first point of contact for error reporting
- Troubleshooting hardware and software issues
- Repair or replace damaged hardware
- Perform tests and evaluations of new software and hardware
- Train computer users on new systems
This position is an on-site/in person role. Occasional evenings and weekends will be required due to system updates.
Your Talents Include:
- The ability to switch gears quickly to coordinate and prioritize numerous details
- Strong time management and problem-solving skills
- Excellent communication skills
- You like to work independently and with a team
Benefits:
Working with amazing people
Paid Time Off
Sick Leave
Holiday Pay
Health Insurance
Dental Insurance
Vision Insurance
Retirement
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- On call
Work Location: In person
