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IT Support Technician

MetalQuest Unlimited, Inc.
Hebron, NE Full Time
POSTED ON 3/26/2025 CLOSED ON 4/27/2025

What are the responsibilities and job description for the IT Support Technician position at MetalQuest Unlimited, Inc.?

IT Support Technician

Founded in 1996, MetalQuest Unlimited is a precision machining company located in Hebron, NE. We specialize in tight tolerance machining, utilizing the latest technologies available. We make component pieces for agriculture, oil & gas, hydraulics, and firearms, along with several other industries. We constantly think outside of the box in search of innovative solutions to our customers’ manufacturing needs.

About the Job:

Our IT Support Technician will have the opportunity to assist with networks and servers. You’ll provide technical support, troubleshoot different programs, and assist in upgrading installations.

What to Expect:

- Provide support to users and be the first point of contact for error reporting

- Troubleshooting hardware and software issues

- Repair or replace damaged hardware

- Perform tests and evaluations of new software and hardware

- Train computer users on new systems

This position is an on-site/in person role. Occasional evenings and weekends will be required due to system updates.

Your Talents Include:

- The ability to switch gears quickly to coordinate and prioritize numerous details

- Strong time management and problem-solving skills

- Excellent communication skills

- You like to work independently and with a team

Benefits:

Working with amazing people
Paid Time Off
Sick Leave
Holiday Pay
Health Insurance
Dental Insurance
Vision Insurance
Retirement

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • On call

Work Location: In person

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