What are the responsibilities and job description for the DISPATCHER position at MOUNTAIN EMPIRE OLDER CITIZENS INC?
Duties include receiving and processing service requests from seniors, persons with physical and cognitive disabilities, professional staff, civic organizations and others via phone and in person. Must have excellent communication skills. Position requires use of specialized trip scheduling and route coordination software. Must demonstrate ability to respond appropriately to customers’ concerns, perform associated clerical duties and other duties as assigned. Pre-employment physical examination, pre-employment drug screen and ongoing drug and alcohol testing, plus criminal background check required