What are the responsibilities and job description for the Dental Office Administrator position at Mountainside Oral Implantology & Prosthetics?
Job Title: Office Administrator – Dental Practice
Location: Coeur d'Alene, ID
About Us:
Mountainside Oral Implantology & Prosthetics is a leading dental practice in North Idaho, specializing in dental implants and complex prosthetic cases. Our mission is to provide exceptional, patient-focused care while maintaining the highest standards in oral health and surgery. We are seeking a dedicated and highly organized Office Administrator to oversee the daily operations of our practice. If you have a passion for excellence in dental administration and a desire to contribute to a growing and innovative team, we want to hear from you.
Position Overview:
The Office Administrator will coordinate the day-to-day administrative operations of our dental practice, ensuring smooth workflow, superior patient service, and operational efficiency. The ideal candidate will have a strong background in dental administration, possess excellent communication skills, and demonstrate the ability to coordinate a dynamic team in a fast-paced environment.
Key Responsibilities:
- Oversee the front desk operations, ensuring seamless patient scheduling, check-in/out, and appointment management.
- Maintain accurate patient records, including patient receivables.
- Ensure compliance with HIPAA regulations and industry standards.
- Coordinate with clinical staff to ensure optimal patient flow and coordination of treatment plans.
- Serve as the point of contact for vendors, insurance companies, and patients with administrative inquiries.
- Optimize office processes to enhance patient experience and operational efficiency.
- Monitor inventory levels of dental supplies and equipment and ensure timely reordering.
- Handle patient financial arrangements, including treatment plan discussions and financing options.
- Assist with marketing initiatives to grow the patient base and promote the practice.
- Ensure the office is clean, organized, and functioning efficiently at all times.
Requirements:
- Minimum 3 years of experience in dental office administration, preferably in a practice specializing in implants and prosthetics.
- Experience with CareStack practice management software preferred, but will train.
- Excellent written and verbal communication skills.
- High level of professionalism and discretion.
- Ability to multitask and prioritize in a busy environment.
- Strong attention to detail and organizational skills.
- Knowledge of Idaho dental practice regulations and HIPAA compliance.
Benefits:
- Competitive salary commensurate with experience ($50,000 - $60,000 annually).
- Health coverage buy-in.
- Paid time off and holidays.
- Professional development opportunities.
- Employee discount on dental services.
- Positive and supportive work environment in a rapidly growing practice.
How to Apply:
Submit your resume and cover letter via Indeed.com, highlighting your relevant experience and why you would be an excellent fit for Mountainside Oral Implantology & Prosthetics.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Health savings account
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Dental Office Administration: 3 years (Required)
Work Location: In person
Salary : $50,000 - $60,000