What are the responsibilities and job description for the eCommerce Sales Manager position at MSH?
WHAT YOU WILL DO
- Manage the day-to-day business interactions of assigned/responsible eCommerce accounts.
- Develops and implements digital strategies and consumer relationship plans to drive growth within existing and new eCommerce retail accounts.
- Frequently interact with customer personnel to drive the execution of the customer category plan, building strong relationships at the Merchant/Buyer level, and connectivity with the VP/DMM and other cross-functional areas
- Strong cross-functional expertise in operational disciplines such as providing a monthly sales forecast and end-to-end supply planning with the customer. Must possess a strong understanding of customer distribution network and customer related metrics (i.e. Fill Rate, On-Time, Vendor Lead time, In-Stocks)
- Analyze sales data available in the e-Retailer portals and internal platforms to review performance, assortment changes required and opportunities for placement of products.
- Monitors the competitors’ brands and products as well as our market share, competitor market share, and target market share to understand shopper trends and opportunities.
- Leverage category and consumer insights to build customer-centric recommendations to sales growth.
- Present various types of information formally and informally to customer account teams and internal TAC stakeholders
- Ability to build relationships and navigate a matrixed organization.
REQUIREMENTS
3 years’ experience in eCommerce, merchandising, buying, category management, and/or related field.
Experience working in a Consumer-Product Goods industry strongly preferred.
Ability to analyze and assess organizational needs and provide solutions accordingly.
Excellent written and verbal communication skills; must be able to present data in an organized manner to different levels of the organization.
Proficient in Microsoft Office suite (Excel, Word, PowerPoint) and PowerBI.
Enthusiastic, motivated, innovative, creative team player, ability to work cross-functionally.
Bachelor’s degree in business, Marketing, Communications, Merchandising, eCommerce, or related field.
Willingness to travel 10% of the time.
