What are the responsibilities and job description for the Office and Administrative Coordinator position at My Happy Place Homecare?
Benefits:
Are you an organized and dependable professional with strong administrative skills and a team-oriented mindset? We are looking for a committed Office and Administrative Coordinator to join our team. In this role, you will help maintain smooth office operations, support a positive workplace environment, and contribute to the success of our organization.
Key Responsibilities:
Administrative Tasks: Manage daily office operations, organize and maintain records, and ensure compliance with policies.
Communication: Answer calls, address inquiries from clients and staff, and route requests to appropriate departments via phone, email, or direct messaging.
Executive Support: Assist the executive team with correspondence, project coordination, and special tasks.
Coordination with Teams: Work closely with Nurse Supervisors to oversee documentation and scheduling departments to ensure accurate caregiver scheduling and clock-ins.
Recruitment and Onboarding: Support the recruitment process, conduct caregiver onboarding, and perform regular audits of client and caregiver files for accuracy.
Timekeeping and Compliance: Monitor caregiver clock-ins and visits for accuracy and compliance, addressing discrepancies and liaising with case managers as needed.
Collaboration: Partner with Virtual Assistants, case managers, and caregivers to resolve questions, ensure continuity of care, and support staff satisfaction.
Recognition Programs: Implement initiatives to recognize caregivers, improve morale, and promote retention.
Performance Oversight: Provide feedback and conduct performance reviews to help caregivers improve their performance.
Documentation Management: Accept and update service plans and authorizations, ensuring accurate entry and maintenance in relevant systems.
Qualifications:
- 401(k)
- Opportunity for advancement
- Competitive Compensation
- 401(K )
- Career Growth Opportunities
Are you an organized and dependable professional with strong administrative skills and a team-oriented mindset? We are looking for a committed Office and Administrative Coordinator to join our team. In this role, you will help maintain smooth office operations, support a positive workplace environment, and contribute to the success of our organization.
Key Responsibilities:
Administrative Tasks: Manage daily office operations, organize and maintain records, and ensure compliance with policies.
Communication: Answer calls, address inquiries from clients and staff, and route requests to appropriate departments via phone, email, or direct messaging.
Executive Support: Assist the executive team with correspondence, project coordination, and special tasks.
Coordination with Teams: Work closely with Nurse Supervisors to oversee documentation and scheduling departments to ensure accurate caregiver scheduling and clock-ins.
Recruitment and Onboarding: Support the recruitment process, conduct caregiver onboarding, and perform regular audits of client and caregiver files for accuracy.
Timekeeping and Compliance: Monitor caregiver clock-ins and visits for accuracy and compliance, addressing discrepancies and liaising with case managers as needed.
Collaboration: Partner with Virtual Assistants, case managers, and caregivers to resolve questions, ensure continuity of care, and support staff satisfaction.
Recognition Programs: Implement initiatives to recognize caregivers, improve morale, and promote retention.
Performance Oversight: Provide feedback and conduct performance reviews to help caregivers improve their performance.
Documentation Management: Accept and update service plans and authorizations, ensuring accurate entry and maintenance in relevant systems.
Qualifications:
- Education: High school diploma/GED required; Associate’s degree or administrative training is preferred.
- Experience: Previous experience as an Office Coordinator or in a similar position, with at least 3 years in an office or administrative role.
- Technical Proficiency: Familiarity with standard office equipment such as printers and fax machines, along with proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and strong computer skills.
- Organization: Highly organized with excellent time management skills and the ability to prioritize projects effectively.
- Communication Skills: Exceptional communication and interpersonal skills, both verbal and written, with strong attention to detail.
- Technology Savvy: A general passion for and proficiency with technology.
- Teamwork: Ability to work independently and as part of a team, demonstrating a positive and adaptable attitude.
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