Front Desk Receptionist

Role Description

This is a part-time on-site Front Desk Receptionist role located in Sudbury and rotate between Sudbury and Northborough, MA. The Front Desk Receptionist will be responsible for greeting, instructing, directing, and scheduling for patients and family members, as well as answering phone calls and assisting physician schedulers.

Needed Location

• Northborough, MA
• Sudbury, MA

Job Duties

• Greeting patients when they come for appointments
• Answering phone calls and emails from patients
• Assist with new patient paperwork, patient updates, and insurance information
• Scheduling appointments and follow-ups for patients
• Calling patients to remind them of their appointments
• Filing insurance claims and other documents
• Processing payments from patients
• Maintaining an office schedule for other staff members
• Keeping the waiting and reception areas clean and inviting
• Additional duties as assigned

Qualifications

• Customer service skills with the ability to keep up in a fast-paced environment, and extremely flexible
• Ability to work within a team environment
• Strong verbal communication, interpersonal, and telephone skills
• Required to be onsite to fulfill job duties
• Bilingual is preferred

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 16 – 32 per week

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $20