Operational Resilience Specialist

Job title: Operational Resilience Specialist

Job location: New York, New York (3 days onsite)

Job type: Contract

A global bank is seeking a Operational Resilience Specialist to join the Business Continuity Management Team.

Responsibilities

• Assist in the development and maintenance of operational resilience documentation, including policies, procedures, and risk assessments.
• Support the team in conducting regular reviews and updates of business continuity plans and incident response strategies.
• Collaborate with the Business Owners, Information Technology, BCM and Third Party to create scenarios that to provide instructions on delivering an Important Business Service during a crisis. Monitor compliance with regulatory requirements and internal controls related to operational resilience.
• Support the business areas in documenting Important Business Services, associate end-to-end processes, and the underlying people, technology and vendor assets.
• Develop and implement key program components across required Operational Resilience workstreams, including but not limited to Governance, Scenario Development, Testing, and Crisis Management.
• Help coordinate and participate in training sessions and workshops to raise awareness of operational resilience practices.
• Analyze data and prepare reports on operational resilience metrics and performance indicators.
• Participate in the testing and validation of business continuity plans and recovery strategies.
• Provide administrative support for team meetings, including scheduling, minute-taking, and follow-up on action items.
• Assist in the preparation of presentations and materials for internal and external stakeholders.
• Stay informed about industry trends and best practices in operational resilience and risk management.

Requirements

• Bachelor’s degree in Business Administration, Finance, Risk Management, or a related field.
• Previous experience in banking, finance, or a related operational role preferred.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Knowledge of core competencies across the 4 Pillars of Operational Resilience (1.)Business Resilience, (2.) Technology Resilience, (3.) Third Party Resilience, and (4.)Cyber Resilience
• Familiarity with operational risk and enterprise risk management best-practices and controls.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with data analysis tools.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
• Knowledge of operational resilience frameworks, business continuity planning, and risk management principles is a plus.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Self-motivated and proactive, with a willingness to learn and adapt to changing priorities.
• Understanding of regulatory requirements and industry standards related to operational resilience and risk management is advantageous.