Clinical Operations Manager

Summary:

We are seeking a Clinical Operations Manager to oversee the planning, direction, and supervising of our clinical department. This position serves as a key member of leadership with a primary focus on effective staffing and scheduling, clinical operations, and compliance to ensure quality care is provided.

Responsibilities:

• Oversee day-to-day clinical operations including daily team assignments/workload allocation.
• Oversee compliance with legal policies, guidelines, and standards.
• Supervise, direct, and motivate clinical staff.
• Develop, implement, and evaluate the clinical orientation program.
• Perform employee reviews and provide feedback.
• Monitor documentation by the clinical staff to ensure strong standards.
• Monitor compliance with legal guidelines and internal policies.
• Monitor patient safety to ensure high performance of patient care is provided.
• Participate in meetings to aid the facilitation of practice improvement.

Education/Experience:

• BSN (or related clinical degree)
• Preferred: Master's degree in health administration or business administration
• Florida RN license (or other clinical license as required by the state)
• BLS/CPR certification

Performance Requirements:

• Excellent written and verbal communication skills with proven success collaborating with all levels of employees and patients.
• Developed leadership skills combined with the ability and willingness to be an individual contributor.
• Proficient in Microsoft Office Suite.
• Knowledge of the Electronic Health Record (EHR) system, development and functionality. (AthenaOne experience preferred.)
• Ability to handle sensitive and confidential information while conducting themselves with a professional demeanor.
• Skill in restructuring work to make the patient flow and other operational systems more efficient.
• Excellent analytical, decision-making, and problem-solving skills, delivering favorable results under pressure.
• Knowledge of payment/reimbursement systems and government/legal regulations and requirements related to healthcare.
• Knowledge of healthcare delivery trends and implications for clinical specialty and for the Practice.
• Knowledge of planning, budgeting, human resource management, and report development.
• Skill in motivating others to implement their decisions using tact, diplomacy, flexibility, and communication techniques.

Mental/Physical Requirements:

• Involves standing, walking, bending, grasping, manipulating, and squatting. Occasional need to lift patient during transfer/turn process with or without assistance. Stress can be triggered by workload and complex cases.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical Specialty:

• Ob/Gyn

Schedule:

• Monday to Friday

Work Location: In person