What are the responsibilities and job description for the Accounts Receivable Specialist position at OuterBox?

Job Description

Salary : $24-$28 per hour

Accounts Receivable Specialist

OuterBox is seeking a talented Accounts Receivable Specialist to be the go-to person for all customer invoicing and payment related activities. You will be responsible for managing the overall AR process, including customer invoicing, cash application, collections and communication. If youre ready to take your career to the next level and join an award winning agency - this job is for you!

This is a hybrid work opportunity with limited travel obligations, which requires demonstrating a level of dedication and commitment to being self-driven and accountable.

Cohesive Culture Good Humor Combined Skills = Awesome Results

At OuterBox, what we wont stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our awesome wins start with our incredible people, which is why for over 20 years weve createdand continuously refineda team-centric work culture that is rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer & Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022-2024!

At OuterBox, were here to thrive togethernot simply survive. So if youve been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe its time to think outside the traditional agency box?

What You Get to Do Every Day

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Partner with the sales and service delivery functions to ensure the contract management system accurately reflects customer budgets based on the sales agreement and any change requests, as applicable, in a timely manner.
Generate monthly invoices for both retainer and project billing per the invoicing details maintained within the contract management system.
Post daily receipts (wires / ACH / checks / credit cards) on a timely basis to ensure accurate maintenance of accounts receivable balances; Research and solve payment discrepancies.
Implement / monitor processing of credit memos
Contact and work with clients regarding payment collection and resolution; develop and maintain successful tactics for collecting on delinquent accounts
Manage all customer information including creating and maintaining customer profiles within the ERP system and contract management system, storing customer contracts and / or customer payment website account log-in information.
Manage all AR communication channels including email account, mail and customer phone calls
Close the AR module on a monthly basis and maintain the monthly AR electronic reports.
Assist with front desk and office-related duties, as needed.
Effectively communicate work product(s) with individuals at all levels of the organization (through email, phone, web conference, video conference, and in-person presentations). Answer to any questions that may arise regarding the data and / or methods and assumptions used to build the work product.
Develop and maintain detailed records documenting procedures, methodologies, and sources of information.
Provide support to the Accounting Manager regarding ad hoc data and reporting needs.
Perform ad-hoc analysis and special projects as needed.
Additional duties, as assigned.

What You Bring To The Role :

3-4 years of accounts receivable experience required. Demonstration of exemplary performance may supersede experience requirement

Demonstrated knowledge of Google Suite and Microsoft Office applications, including strong Excel and / or Google sheets skills.

Proficiency in Netsuite, and SuiteBilling.

High energy; can do attitude when challenges occur.

Strong analytical and critical thinking skills with the ability to take a learned concept and apply it to a similar situation.

Must be a self-motivated, proactive individual who can work independently as well as within a team setting; eager to take on new and challenging assignments

High School Degree or Equivalence Certificate Required; Associate Degree in Business or Accounting preferred.

Ability to handle and prioritize multiple priorities, manage deadlines, work under pressure and thrive in a fast-paced environment

Requires close attention to detail, ability to audit work to identify issues and implement processes to prevent errors.

Why Youll love working at OuterBox :

High-character, fun, and cohesive work culture

Competitive base salary

PTO that is genuinely encouraged

Affordable, low-deductible health insurance plans

Supplemental benefits, including employer-paid life insurance, short & long term disability insurance

401k with company match

Remote work flexibility

Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback

Professional / individual development stipend

If youre ready to join a cohesive team that will support and encourage you to take your career to the next level, we encourage you to apply!

Salary : $24 - $28

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