What are the responsibilities and job description for the Customer Support Specialist position at PALATINE CHEVY?
Job Overview
We are seeking a dedicated and enthusiastic Customer Specialist to join our dynamic team. The ideal candidate will play a crucial role in enhancing customer satisfaction by providing exceptional service and support. This position requires strong communication skills, attention to detail, and the ability to manage client inquiries effectively. As a Customer Specialist, you will be the first point of contact for our clients, ensuring their needs are met promptly and professionally.
Duties
- Provide outstanding customer service by addressing client inquiries and resolving issues in a timely manner.
- Communicate effectively with customers via phone, email, and in-person interactions.
- Assist with data entry tasks to maintain accurate customer records and information.
- Support sales efforts by providing product information and assisting customers with their purchases.
- Collaborate with team members to enhance client services and improve overall customer experience.
- Maintain an organized office environment to facilitate efficient operations.
- Utilize multilingual skills to assist a diverse clientele when necessary.
Experience
- Previous experience in customer service or client-facing roles is preferred.
- Proficiency in English is required; bilingual or multilingual candidates are highly desirable.
- Strong typing skills for data entry tasks and effective communication.
- Familiarity with office procedures and administrative tasks is a plus.
- A proactive attitude towards problem-solving and customer engagement is essential.
Join us as we strive to provide exceptional service and build lasting relationships with our clients!
Job Type: Full-time
Pay: $20.00 - $2,500.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $2,500 - $20,000