What are the responsibilities and job description for the Account Executive position at PayPal?
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: You will be responsible for driving incremental revenue through your assigned and already existing merchant relationships as well as cross-selling new PayPal products into the base customer’s sets you manage. The primary focus of this role is to drive product penetration, partnering with internal cross-functional teams including but not limited to Product, Risk, Operations, and Integration to drive incremental revenue. Concurrently, you will manage a merchant portfolio with a focus on share of checkout improvement, and work with Account Managers to prevent churn. Your success in this role will be based on quota attainment and inorganic growth.
Job Description:
Requisite Responsibilities
The Account Executive is responsible for understanding the customer’s business needs in detail and aligning their needs with appropriate solutions to proactively drive new sales and growth opportunities.
Meet and exceed monthly/quarterly and annual quotas and key metrics.
Manage the entire sales cycle including prospecting, outreach, qualifying, pitching, and
closing business
Maintain accurate and up to date records in Salesforce.com at all times, including
activity logs and pipelines
Seek ways to constantly improve, absorb and apply coaching from management to field
activities
Make a highly positive impact on culture and team, work well with others, share
learnings, build trust, lead by example
Duties and Responsibilities
Drives revenue growth of PayPal products and solutions by meeting or exceeds both new sales and retention goals on a monthly and quarterly basis.
Pursues net new business through a high volume of strategic prospecting and account development.
Analyze client needs and develop strategies tailored to each organization.
Maintains, develops, and grows a rigorous pipeline, with accurate forecasting.
Negotiates and closes complex customer contracts.
Creates and manages an account development plan and reports on results.
Contributes to the development of new sales revenues by identifying potential sales,
conducting pre-sales calls, delivering customized presentations, creating written
proposals, and providing subject-matter expertise.
Builds strong “trust” relationships with clients, creating trust and confidence at multiple
levels, including users, key contacts, managers, and business leaders, to increase
revenue and sales opportunities.
Collaborates with internal stakeholders to identify cross-sell opportunities.
Captures and records customer information and sales activity data into customer
relationship management (CRM) system and appropriate business systems.
Maintains and reports regularly on a pipeline of sales activity, revenue forecasts, and
closing timetables.
Operates as an integral member of the Regional sales team, contributing skills and
knowledge to the development of accounts.
Obtains competitive information during daily contacts and distributes as appropriate so
as to develop sales strategies.
Proactively work with internal support groups to ensure a coordinated and effective sales effort.
Assist in establishing product development priorities based on customer experience.
Key Experience
- 10 years of experience selling complex solutions to Fortune 1000 companies
- Proven track record of successfully managing a number of accounts while upselling and
- Proven consultative sales abilities and proven ability to work well in a matrix
environment, collaborate across multiple departments, and influence all levels within an organization; willingness to collaborate and bring in appropriate resources to close sales.
- Assimilates new information readily and is able to apply this knowledge within a customer organization.
- Bachelor’s Degree Required.
- Prior payments knowledge preferred.
- Prior eCommerce knowledge preferred.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
