What are the responsibilities and job description for the Scheduling Coordinator - Orthodontics Office position at Pediatric Dental Associates & Orthodontics of...?
Join the Brooks Orthodontics Team as Our Next Scheduling Coordinator!
Are you ready to be part of an exciting and growing orthodontic practice in Trussville? Brooks Orthodontics is looking for an energetic and detail-oriented Orthodontic Scheduling Coordinator to join our team and help us create beautiful smiles every day!
Why Brooks Orthodontics?
- A fun, collaborative, and supportive team environment.
- Opportunity for growth and development in the orthodontic field.
- Competitive pay and benefits package.
- Full-time schedule (Monday to Thursday, 8 AM – 5 PM, with occasional Fridays). Willing to work at Pell City location 2 days per week.
As the first point of contact for our patients, you’ll play a vital role in providing exceptional customer service and ensuring that our patients' journey to a perfect smile is seamless. If you’re a friendly, organized, and reliable individual with a passion for helping others, we want to hear from you! At our practice, we are looking for individuals who model our core values of integrity, development, accountability, excellence, & service.
What You'll Do:
- Welcome and greet patients and families with a smile!
- Manage and update the doctor’s schedule, making sure everything runs smoothly.
- Answer phone calls in a friendly, professional manner and manage voicemails throughout the day.
- Gather and accurately record patient information, including medical, dental, and insurance details.
- Help patients with insurance questions and ensure they understand their benefits.
- Collect payments and co-pays with care and accuracy.
- Maintain a clean, organized, and welcoming office environment.
- Support the team by taking on other administrative tasks as needed.
What We're Looking For:
- High school diploma or equivalent required.
- Previous experience in a dental or orthodontic office (bonus points for familiarity with Dolphin Management software!).
- Strong understanding of dental insurance and benefits.
- Excellent communication skills and a friendly, professional demeanor.
- A positive attitude and a strong desire to help people.
- Detail-oriented and organized, with the ability to manage multiple tasks at once.
- Valid Drivers License required.
Ready to make a difference in the smiles of Trussville? Apply now to become part of our growing Brooks Orthodontics family!
We can’t wait to meet you!Pediatric Dental Associates & Orthodontics is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable and family-friendly environment in which all employees can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity, and expression as well as sexual orientation. Pediatric Dental Associates also encourages applications from individuals with disabilities and veterans.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- What are your pay expectations?
Experience:
- dental/orthodontic scheduling: 1 year (Preferred)
Work Location: In person