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Business Development Manager

Personic Health
Louisville, KY Full Time
POSTED ON 3/27/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Business Development Manager position at Personic Health?

Business Development Manager


As a Business Development Manager your primary purpose is to liaise with healthcare organizations, Physicians and clients on healthcare-related issues, of which the majority are related to claims and Physician participation. You will also be required to enter claims data for processing. To ensure success, you should be highly organized and have excellent communication skills. Ultimately, a top-notch Business Development Manager should resolve queries and train healthcare Physicians to ensure operational efficiency. 


Key Responsibilities:

·      Initiating and maintaining effective channels of communication with service Physicians and clients

·      Gathering, reviewing, and verifying all pertinent information relating to participating Physicians and organizations

·      Establishing and maintaining relationships with assigned healthcare Physicians through office visits, telephone calls, prompt resolution of issues, and excellent customer service

·      Conducting training of service Physicians on policies, procedures, service lines, and available technology

·      Answering questions from doctors' offices on benefits

·      Gathering, reviewing, and submitting relevant documentation needed for claims processing

·      Managing healthcare Physician accounts to achieve company strategies and goals

·      Maintaining a working knowledge of all applicable federal, state, and local laws and regulations regarding healthcare

·      Assisting help desk staff with more complicated benefit queries received

·      Identifying shortfalls in healthcare provision and initiating improvement opportunities


Qualifications:

·      A bachelor's degree in healthcare administration or equivalent

·      A minimum of 2 years' experience in client services, Physician relations, and claims processing

·      Knowledge and understanding of claims processes and data capturing

·      Proficiency in creating presentations, training documents, reports, and analytical graphs

·      Proficiency in MS Outlook, Excel, and Word

·      Ability to work independently

·      Excellent verbal and written communication skills


About us:

Personic Health is In-Home Wound Care. It’s in the DNA of our company as we are Physician founded and led. We are powered by the country’s top healthcare providers, and we provide wound care services in the comfort of the patients’ home that would otherwise be found in a wound care center.

 

We are a privately owned and self-funded company, so we are strategic in where and how we use our resources. Everything we do has to be done with precision. This ensures that we only employ and deploy the best of the best. From our in-house team led by our Executive Physician Leadership to the Clinicians bringing the wound care center into each patient's homes, we are certain that our patients will receive world class care.

 

Note:

The above is intended to describe the general content of and requirements for the performance of this job. It is not construed as an exhaustive statement of duties, responsibilities or requirements and may change at any time.

 

Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. 




Benefits:

·      At Personic Health, we value our employees and are committed to providing a supportive and rewarding work environment. As part of our commitment, we offer a comprehensive benefits package, including:

·      Competitive salary

·      Opportunities for ongoing training and career advancement

·      Opportunities for professional growth and development

·      Supportive work environment with a focus on work-life balance

·      Access to cutting-edge medical technology and resources

·      Eligibility to comprehensive medical, dental, and vision insurance plans to ensure you and your family's well-being

·      Participation in our employer-sponsored 401(k) plan with matching contributions to help you plan for your future

·      Generous vacations, sick leave, and holiday pay to promote work-life balance and personal well-being

·      Life Insurance coverage to provide financial protection for you and your loved ones in the event of unforeseen circumstances


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