What are the responsibilities and job description for the Revenue Cycle Manager position at Peter & Patric Inc?
GENERAL SUMMARY:
Reporting to the Director of Revenue Cycle Transition, and under minimal supervision, this position will provide coordination and oversight of the facilities revenue cycle transition for an assigned functional area (e.g. patient access, mid-cycle, CBO, Revenue Integrity). This role requires a high degree of collaboration with various leaders from two facilities, and external vendors, as well as revenue cycle subject matter expertise to ensure a smooth transition. This role includes both the facilities acute and ambulatory revenue cycle operations. The Revenue Cycle Transition Manager performs work of a complex nature across the health system. Flexibility, agility, critical thinking, independent work, and dynamic problem solving are necessary skills of a successful candidate.
This role is essential in ensuring a successful transition of the assigned facilities revenue cycle functional area into the facilities joint venture. This position is responsible for resolution of transitional issues, achieving pre-conversion synergies, collaboration on playbooks, supporting system conversion efforts, partnering in the development of operational integration plans, overseeing legacy A/R rundown and operational integration and optimization. This role will independently manage critical and dynamic revenue cycle initiatives and facilitate large multi-disciplinary groups of senior and executive leadership.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
For the assigned functional area:
Coordinates with the Director, Revenue Cycle Transition, as well as various facility leaders, and facility outsource vendor leaders, to monitor performance and ensure performance meets or exceeds baseline levels
Assists the Director, Revenue Cycle Transition in the development and execution of transition playbook projects and coordinates with facility leaders to execute on strategic priorities during the transition
Brings to bear subject matter expertise to set priorities, identify gaps, and ensure a smooth transition Day 1 and beyond
Identifies and resolves operational gaps or barriers post Day 1
Assist the Director, Revenue Cycle Transition, and facilities leaders to identify and achieve synergies pre-Epic conversion
Coordinate with facilities leaders to identify pre-Epic integration opportunities and assist with the development of an integration plan
Coordinates with facilities, and external resources to lead Epic conversion planning, testing, and implementation
Collaborate with subject matter specialists, functional leads, and other internal and external resources supporting the transition.
Coordinates with facilities leaders to develop long term integration and resourcing plans
Leads multiple complex projects and programs through entire life cycle, including complex cross-functional projects
Establishes trusted partnerships through credibility, reliability, and clear communication to promote current and future collaboration, issue resolution, synergy realization and innovation.
Collaborates effectively with multiple levels in the organization and with external parties on a routine basis
Functional areas supported (to be assigned one area):
Patient access: registration, pre-registration, insurance verification, prior authorization
Mid-cycle: coding, clinical documentation improvement, HCC, HIM, utilization review, payer audit
CBO: insurance follow-up, denials management, patient pay, payment applications
Revenue Integrity
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the facilities Customer Service Policy and summarized below:
?? Communication ?? Ownership
?? Understanding ?? Motivation
?? Sensitivity ?? Excellence
?? Teamwork ?? Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be Self Directed
Thrive in a fast paced, dynamic working environment
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Be a problem solver
Accepts and respects diversity without judgment
Demonstrates customer service values
EDUCATION/EXPERIENCE REQUIRED:
· Bachelor’s degree is required
· 5 years’ leadership or project management experience required
· Three years of healthcare revenue cycle experience required
· Three to five years’ experience managing and deploying cross-functional projects preferred
· Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines.
· Ability to be flexible and adaptable while still meeting goals and due dates.
REQUIRED:
Bachelor's Degree,
Minimum 5 years project management experience,
Minimum 3 years experience in healthcare revenue cycle management,
3-5 years experience managing and deploying cross functional projects. ***
Candidate must be a strong program manager with understanding of process that is versed in data interpretation from a revenue cycle viewpoint.
Looking for someone who is comfortable and able to work autonomously, work on large scale projects, and able to work and communicate effectively with executive level leadership.
Candidates must be local. Hybrid schedule: Strongly preferred that candidates are in office one day per week. Will be supporting the revenue cycle transition team with facilities joint venture. Will also be assisting on the side with building OP module to transition facility from Cerner to Epic charting systems. Main priority and focus will be revenue cycle transition.
Job Type: Full-time
Pay: $46.00 - $66.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- leadership or project management: 5 years (Required)
- healthcare revenue cycle: 5 years (Required)
- Epic: 5 years (Required)
Work Location: In person
Salary : $46 - $66