Demo

Overnight Guest Services Agent

Piaule Catskill
Catskill, NY Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/15/2025

Job Overview
We are seeking a dedicated and friendly Overnight Guest Service Agent to join our team. This role is pivotal in creating a welcoming atmosphere for our guests and ensuring their needs are met throughout their stay. The ideal candidate will possess excellent communication skills, and the ability to handle various guest inquiries with professionalism and efficiency.

Duties

  • Greet guests upon arrival and provide exceptional customer service throughout their stay.
  • Manage front desk operations, including check-in and check-out procedures.
  • Handle guest inquiries and resolve any issues or complaints promptly and effectively.
  • Maintain accurate records of guest information and reservations using phone systems and hospitality management software.
  • Conduct night reports as required, ensuring all financial transactions are accurately processed.
  • Provide information about local attractions, dining options, and hotel amenities to enhance the guest experience.
  • Uphold high standards of cleanliness and organization of guest areas.

Skills

  • Strong background in hospitality with a focus on guest relations and customer service excellence.
  • Proficient in using phone systems and hospitality management software for efficient operations.
  • Excellent phone etiquette to maintain professionalism during guest interactions.
  • Experience in front desk operations, including familiarity with night audit processes is a plus.
  • Strong interpersonal skills to foster positive relationships with guests and team members alike.

Join our team as an Overnight Guest Service Agent where you can make a difference in the hospitality experience we provide!

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 16 – 24 per week

Schedule:

  • 8 hour shift
  • Holidays
  • Overnight shift

Work Location: In person

Salary : $18 - $20

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Overnight Guest Services Agent?

Sign up to receive alerts about other jobs on the Overnight Guest Services Agent career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$47,129 - $61,962
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Overnight Guest Services Agent jobs in the Catskill, NY area that may be a better fit.

Guest Services Agent

Escape Hospitality, Hunter, NY

Guest Services Agent

Wm. Farmer and Sons, Hudson, NY

AI Assistant is available now!

Feel free to start your new journey!