Accounting Operations Reconciliation Specialist

At Pinnacle, our goal is to create an atmosphere where people become fully engaged, enjoy what they're doing and be successful. We work to ensure that every associate embraces what makes Pinnacle different and unique. For us, it starts with hiring the right people.

• We hire like-minded individuals who share our values of Integrity, Fairness, Learning, Results, Partnership, Balance, and Discipline.
• We hire experienced professionals who understand the industry and provide effective advice.
• We hire candidates who demonstrate a passion for client service. People who understand that distinctive service is more than smiling and being friendly - it's about creating a client experience that is unmatched.

But attracting the right people is only half the battle. We have to ensure that every associate understands their actions affect the outcomes of the firm. Our Position Descriptions are not designed to list every aspect of a position but to serve as a general overview.

SUMMARY OF POSITION:

An Accounting Operations Reconciliation Specialist should demonstrate commitment to delivering distinctive service. This position will be responsible for performing a variety of accounting duties with a focus on the daily, weekly, or monthly reconciliations of accounts that are primarily operational in nature due to the entries generated from application systems.

PRIMARY RESPONSIBILITIES:

• Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
• Reconcile numerous daily and monthly reconciliations of both general ledger and internal deposit accounts, ensuring the reconciliations are completed timely and accurately.
• Review, track, investigate, and correct errors independently.
• Proactively communicate with the appropriate third-party, associates and/or departments to ensure items are cleared correctly and in a timely manner.
• Process Manual Journal entries for routine, non-routine, and month-end, quarter-end and year-end close.
• Maintain clean and easy to follow workpapers for all reconciliations and journal entries; provide in a timely manner to auditor/examiner/co-worker as needed.
• Understand debits and credits and how an entry impacts the financial statements.
• Take ownership of assigned tasks; go beyond simply dropping in numbers, become the expert by understanding the flow of all the entries and how to research and resolve reconciling items.
• Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate.
• Assist other team members as needed to ensure delivery of distinctive service.
• Perform other related duties and responsibilities as assigned.

DESCRIPTION OF EXPERIENCE, EDUCATION, AND TRAINING:

• High School Diploma or Equivalent - College degree is preferred.
• Minimum of ten (10) years' experience in financial service, preferably in accounting, finance, and/or reconciliation.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software.
• Knowledge of federal and state banking regulations and compliance requirements as it relates to aspects of data integrity, security of data, and privacy. Understanding of control measures and requirements of Sarbanes-Oxley.

DESCRIPTION OF CAPABILITIES, PHYSICAL REQUIREMENTS, AND ABILITIES:

• Excellent verbal and written communication skills.
• Detail-oriented with excellent organizational skills.
• Strong analytical skills.
• Ability to work a non-standard work week (40 hours per week), as necessary, to complete critical month-end and quarter-end close processes, along with coverage during peak PTO periods and when additional research or projects dictate.
• Ability to work independently and prioritize daily tasks.
• Excellent client service skills. Tact and diplomacy in dealing with both clients and associates.
• The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.

POSITION STATUS: NON-EXEMPT

DATE: 02.20.2024

Pinnacle is an Equal Opportunity and Affirmative Action Employer committed to supporting a culture of inclusivity that builds a diverse workforce so we can support the many different communities we serve. All otherwise qualified associates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender expression and/or identity, national origin, age (40 and over), genetic information, disability, protected military or veteran status, pregnancy or pregnancy-related conditions, or other status protected by law.