Assistant General Manager Plum Market Foodservice Eplley Airpor

Responsibilities:

• Assist in overseeing daily food and beverage service operations, including restaurants, bars, and kiosks.
• Ensure compliance with health, safety, sanitation, and food handling regulations.
• Monitor and maintain cleanliness, product quality, and efficiency.
• Ensure a high level of guest satisfaction by maintaining positive guest relations, resolving complaints, and responding to feedback promptly.
• Train staff to provide excellent customer service and monitor service standards.
• Assist in the recruitment, training, and development of food and beverage staff.
• Schedule shifts, manage timekeeping, and ensure proper staff coverage for peak and off-peak times.
• Assist in monitoring budget and controlling expenses to ensure profitability.
• Oversee inventory levels of food, beverages, and supplies, ensuring minimal waste and optimal stock levels.
• Analyze sales data, customer feedback, and market trends to adjust menus and offerings as needed.
• Ensure adherence to all food safety, hygiene, and liquor licensing laws.
• Implement and maintain all safety procedures and protocols within the food and beverage department.
• Build strong relationships with key customers, vendors, and business partners.
• Address customer inquiries, concerns, and feedback promptly and professionally.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

Qualifications & Experience:

• 
  2-4 years of experience in a management role, preferably in Food and Beverage or hospitality
• Open availability as business needs change.
• Ability to manage multiple priorities
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Knowledge of food and beverage regulations, hygiene standards, and financial management.