Property Management Operations Specialist

Portland Homes & Commercial Properties provides property management services for single-family homes, plexes, apartments, and small commercial properties in the Portland Metro Area and Clark County, Washington.

If you are already in property management but seeking new challenges, opportunities, and environment – this may be for you.

If you are interested in property management and looking for a place to begin, Portland Homes may be your start in the industry.

We are hiring an Operations Specialist. In this role, you will be responsible for processing tenant applications, managing accounts receivable, and providing excellent customer service to tenants and property owners. The ideal candidate will have two years of experience in the property management industry or four years of experience in a challenging customer service role.

The property management industry is demanding, but it can also be rewarding. We are in a position to positively impact tenants' and owners' lives. If you have the experience, skills, and desire, we'd like to hear from you.

Responsibilities:

• Process tenant applications from receipt to approval/denial
• Prioritize, process, and determine applicant approvals and denials
• Issue Deposit Agreements and Lease Agreements
• Receive and promptly process tenant rents and other receivables daily
• Make daily deposits
• Track tenant delinquencies, issue monthly non-payment notices, and work with tenants to obtain payments
• Provide excellent customer service in person, via text, email, and telephone
• Act as a liaison between tenants, portfolio managers, and property owners
• Perform all duties in accordance with Oregon and Washington Landlord/Tenant law

Background:

• Required: Two years of experience in the property management industry or four years of experience in a challenging customer service role
• Preferred: Experience in accounts payable or accounts receivable

Skills:

• Well-organized and excellent time management skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Ability to work independently and with a team
• Ability to multitask and meet deadlines
• Self-motivated and capable problem solver
• Flexible and able to help out where needed
• Strong computer skills, including proficiency in Google Business Suite or MS Office Suite programs, including spreadsheets

Applicants must also have:

• U.S. work authorization
• Associate level education
• Driver's license, reliable transportation, and insurance

Benefit Conditions:

(After 90 day probation period)

• Paid PTO (sick time/Vacation)
• Participation in OREGON SAVES - IRA Retirement Savings Plan
• Medical, Dental, Vision Benefits (Only full-time employees eligible)

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Customer service: 4 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Portland, OR 97239 (Required)

Ability to Relocate:

• Portland, OR 97239: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $26