TUBING PARK COORDINATOR

The Tubing Department is a fun and exciting way to join the on-mountain ski industry and the Monarch family.  This department is an upbeat, active, and outdoor department that provides opportunities to earn and play in the mountains.  Enjoy the on-mountain working environment then the perks of your complimentary Monarch Mountain Season Pass. The Tubing Park Coordinator is responsible for assisting in overseeing the tubing park operations, staff, and services of the Monarch Tubing Park.  This includes delivering exceptional guest service by assisting guests with tube selection, loading and unloading lifts and overseeing tubing lane entrance and egress of our guests.  

ESSENTIAL DUTIES:

The Tubing Park Coordinator responsibilities include, but are not limited to the following:

• Provide professional solutions and courteous assistance in problem solving for both guests and employees.
• Work in conjunction with other employees and departments as part of the Monarch team.
• Use best practices and follow standard operating procedures in the performance of all duties.
• Assume the role of the Tubing Park Supervisor in their absence.
• Inspect tubing equipment, lanes, and lift operations looking for any issues that may need to be addressed. 
• Opening duties include but are not limited to terrain maintenance such as raking, shoveling, moving snow, lift and guest walkways, staging tubes, putting up all required signs and fencing.
• Assist with documentation, tracking, and verifications in a timely manner.  
• Check for proper ramp height, lift line and tubing lane conditions to allow efficient ingress, egress, and lane usage.
• Request or perform additional grooming (if qualified as an operator) when needed.
• Monitor tubing park operations and communicate with your Supervisor/Administration during peak demand.
• Monitor the amount of tubes sent down a lane while considering changing snow conditions.
• Discontinue operations of tubing operations due to physical, weather, personnel, or other reasons.
• Knowledgeably and efficiently report incidents to Ski Patrol. 
• Provide timely employee feedback and contribute to performance reviews of department A-Team staff.
• Responsible for closing duties including storage of tubes and taking down signs and fencing.
• Assist in monitoring and maintaining the inventory and condition of department supplies, properties and facilities. 
• Assist in monitoring and assuring lifts are operating in accordance with the applicable rules and regulations of the American National Standards Institute (ANSI) and other State (CPTSB) and Federal regulations.
• Communicate status and/or issues to your Supervisor/Administration as appropriate.    
• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. 

PERSONAL ATTRIBUTES:

• Ability to maintain a good attitude and work well with other employees as a team.
• Great customer service skills.
• Awareness of surroundings and the ability to identify and respond to situational needs.
• Ability to take direction and follow procedures.
• Can handle fast paced and high-pressure environment.
• Excellent communication skills.
• Positive attitude.
• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)

JOB REQUIREMENTS:

• Minimum age: 18
• Legal citizen of the United States or possess other proper work permit authentication.
• High School Diploma or GED required, college degree preferred.
• A valid driver’s license and good, company insurable driving record preferred, though not required.
• Should be a qualified lift operator. 
• Requires standing, walking on uneven, slippery surfaces, bending, twisting, reaching and climbing. 
• Requires the ability to push, lift and move up to 50 lbs. 
• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.

JOB TYPE: Winter Seasonal, Full and Part Time

COMPENSATION AND BENEFITS:

• Compensation: Proposed hiring rate starts at $19.00 (actual pay will be adjusted based on experience).
• Benefits: Monarch Season Pass and many more! For a full list of benefits visit www.skimonarch.com/jobs

JOB POSTING DEADLINE:  November 1, 2024

This job description is designed to cover the general duties and nature of work, not to contain a comprehensive listing of all activities, duties or responsibilities required for this job. Duties and responsibilities may change at any time with or without notice.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  To request accommodations during the application or interview process, please contact HR.  Applicants are not required to disclose their age or years of education.