What are the responsibilities and job description for the Agent Development Specialist position at Priority-1 Inc.?
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Summary:
- Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies
- Ensure top level Customer Service and Support to Client Base
- Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance
- Additional job responsibilities related to Agent Development
- Work with Business Development Team to continue improving the Agent Development Process
- Minimum of 2 years of Customer Service Experience preferred
- Bachelor's Degree Preferred
- Ability to communicate in a clear and concise manner
- Ability to critically think and adapt to new systems
- Sincere desire to cultivate and maintain relationships
- $18-$19.50 per hour
- Medical Insurance with premiums paid at 100% for employees AND dependents
- Dental Insurance 100% paid for Employee
- Vision Insurance
- HSA with Employer Contributions
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k) Plan
- Profit Sharing: Typical annual contribution of 15% of total eligible compensation
- Paid Holidays AND PTO
- Cancer, Critical Illness, and Accident Policies available
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $18 - $20
