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Traveling Service Center Manager (Silver Bullet)

R+L Carriers
Baltimore, Full Time
POSTED ON 9/28/2023 CLOSED ON 1/24/2024

What are the responsibilities and job description for the Traveling Service Center Manager (Silver Bullet) position at R+L Carriers?

Traveling Service Center Manager (Silver Bullet)
Come and experience the difference with R L Carriers.

R L Carriers is currently seeking a Traveling Terminal Manager (Silver Bullet) to plan, organize, manage, and direct office operations. Extensive travel auditing and reviewing terminal operational and policy procedures. This position will report to the Director of Operations. This person oversees and is directly involved in all phases of the service center operation including, but not limited to, customer service, sales, customer interaction, and operations.

Responsibilities will include:

  • Manage all financial aspects of the service center operation for profitable results including revenue attainment, cost control, and yield improvement.
  • Recommend and initiate personnel actions such as hiring, promotions, transfers, discharges, and disciplinary measures. Lead, educate and develop employees.
  • Assist account managers in the identification, acquisition, and retention of customers.
  • Prepare and implement action plans to ensure planned productivity and service goals are achieved.
  • Prepare and manage safety, security, and loss prevention procedures in accordance with Company, OSHA, and DOT guidelines.
  • Responsible for the clean and safe working condition of the facility and equipment.
  • Submit various financial and operational reports and action plans as directed Interpret, implement, and enforce Service Center Work Instructions and Company policies.
  • Other duties as assigned by the Regional Director

Desired Skills and Experience:

  • Must be able to travel extensively.
  • Must possess high school diploma or equivalent .
  • Candidates must have proven leadership experience.
  • Must have the ability to lead in a fast paced environment.
  • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred.
  • Strong Organizational / Communication/ and Logistical skills with solid problem solving abilities.
  • Knowledge of all aspects of ensuring quality freight handling techniques preferred.
  • Must have computer skills, and be proficient with Microsoft Office products.
  • Knowledge of the City, and surrounding areas

Preferred candidates will have:

  • Previous Service Center Management experience in the LTL industry is STRONGLY preferred.

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Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Monday to Friday

Ability to commute/relocate:

  • Baltimore, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Salary : $70,000 - $80,000

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