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Hotel Front Desk Agent

Radisson Hotel Colorado Springs Airport
Colorado, CO Full Time
POSTED ON 3/25/2024 CLOSED ON 3/29/2024

What are the responsibilities and job description for the Hotel Front Desk Agent position at Radisson Hotel Colorado Springs Airport?

COME WORK AT ONE OF THE TOP RATED HOTELS IN COLORADO SPRINGS!

The Radisson Hotel is look for a couple new Front Desk team members for a Full Time Position! The Front Desk's goal is to maximize guest experience by exceeding expectations and living up to our brand standards. Applicant must be able to work 7a-3p or 3p-11p.

Responsibilities include but aren’t limited to:

  • Providing Excellent Customer Service
  • Checking guests in and out
  • Creating Reservations
  • Answering incoming phone calls
  • Answering inquiries via email
  • Printing reports
  • Completing a daily checklist
  • Delivering guest items to rooms
  • Ensuring all Radisson Brand Standards are met
  • Assisting with Porter Duties as needed
  • Keep consistent records and checklists to include guest interactions and activities taking place during shift
  • Occasional Transport of guests in our Minivan
  • Other duties as assigned

*Reliability and Flexibility are a must!

Physical Requirements

  • Standing for your entire shift

We look forward to meeting you and bringing you on board as an Award-Winning Team Member!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekends as needed

Work setting:

  • In-person

Application Question(s):

  • Are you at least 21 years old for insurance purposes?

Experience:

  • Guest Service: 2 years (Required)
  • Hotel Front Desk: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $15 - $17

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