What are the responsibilities and job description for the Office Administrator position at RDI Technologies, Inc.?
The Office Administrator is a full-time, in-office position within our Support department in Knoxville, TN. As a critical member of this team, you will be responsible for managing administrative tasks related to customer orders, customer training, HR communications and onsite customer services. This position requires strong attention to detail, data entry in multiple computer systems and regular communication with external customers as well as internal teammates. You will be responsible for meeting deadlines in a fast-paced environment. You will be reporting directly to the CFO.
What You Will Be Doing:
Benefits:
RDI Technologies is pioneering the camera as the sensor of the future because visualization is faster, safer, and simplifies the complex. Our proprietary technology platform powered by Motion Amplification® enables our users to see and measure motion that is impossible to see with the human eye and could previously only be measured by contacting sensors.
Our products combine the power of modern cameras with our software to turn what used to be complex charts and graphs into easy-to-understand video data that enables our users to quickly and safely solve their toughest problems and communicate the results.
What You Will Be Doing:
- Communicating with external POCs regarding training registration, class information and scheduling.
- Communicating with internal POCs regarding scheduling, supplies, attendees and reporting.
- Overseeing onboarding of new hires
- POC of contact for employees with the assistance of Lyons HR as needed
- Providing feedback and recognition and resolving conflicts and disputes.
Foster a culture of collaboration, innovation, and learning. - Overseeing the offboarding of terminated employees
- Managing tasks to deadlines while maintaining excellent customer service
- 3 to 5 years of experience in an administrative or customer service role. Compensation reflected by level of experience/education.
- You can multitask and are detail-oriented, even when faced with competing requests.
- You are a team player willing to cross-train to provide the best customer experience.
- You have strong organizational skills with excellent follow-up and time management skills.
- Ability to communicate professionally by phone, email or in-person.
- You can manage ambiguity and uncertainty in your tasks and then navigate those situations with the help of your teammates.
- Experience in Salesforce, NetSuite and the Google Platform is a plus.
Benefits:
- Health Insurance
- Dental and Vision Insurance: 100% company paid
- Life Insurance
- 401K Program with match
- 3 Weeks PTO
- 9 Holidays, 3 Floating Holidays
- Team lunches and off-site events
RDI Technologies is pioneering the camera as the sensor of the future because visualization is faster, safer, and simplifies the complex. Our proprietary technology platform powered by Motion Amplification® enables our users to see and measure motion that is impossible to see with the human eye and could previously only be measured by contacting sensors.
Our products combine the power of modern cameras with our software to turn what used to be complex charts and graphs into easy-to-understand video data that enables our users to quickly and safely solve their toughest problems and communicate the results.
Salary : $41,000 - $45,000
