Accounts Receivable Clerk

Use your Communication and Reconciliation superpowers to help our team!

WHO WE ARE
Refrigeration Heroes is the leading provider of HVAC, Refrigeration, and Cooking Equipment service and installation in South Carolina and North Carolina.

We help community businesses solve refrigeration problems—quickly, reliably, and consistently—through our customer-centric approach, our clear communication promise, and our thorough training programs.

Everyone on our team provides a critical service to critical services.

• We minimize food waste by solving restaurant refrigeration and commercial cooking equipment problems quickly and reliably.

• We keep small businesses in business by helping them avoid unnecessary expensive replacements and unplanned downtime.

• We help keep medications viable by making sure refrigeration equipment is in good working order.

• We give owners and operators the peace of mind to focus on other important tasks—like serving their customers.

• We save the day for countless businesses and patrons by prioritizing their comfort level—in how we care, how we communicate, and how it feels when the job is done.

Now, we’re looking for a full-time Accounts Receivable Specialist who shares our passion for getting things done right, on time, and with a smile.

POSITION SNAPSHOT

At Refrigeration Heroes, we know that every part of our team plays a vital role in keeping our operations running smoothly—especially when it comes to making sure our customers’ accounts stay up to date. Our Accounts Receivable Specialist ensures we’re staying on top of invoicing, handling overdue payments, and maintaining great relationships with our clients throughout the collections process. You’ll also support the day-to-day office tasks and make sure our systems are working efficiently.

We’re looking for someone highly organized, proactive, and detail-oriented, someone who thrives when things are running smoothly and can solve problems before they arise. While this role focuses on AR, you’ll also collaborate with other teams and pitch in wherever necessary. If you love working with numbers and helping keep processes on track, you’ll fit right in!

IF THE FOLLOWING CHARACTERISTICS APPLY, SO SHOULD YOU:

As much as we love what we do, we know a career as an Accounts Receivable Specialist isn’t for everyone. This position requires the initiative to take ownership of invoicing, collections, and communication while ensuring accuracy across the board. You’ll also need to juggle priorities and stay proactive when things get busy. To be considered for an interview, candidates must be ready to:

• Stay on Top of Accounts Receivable Aging Reports by keeping them updated and accurate, ensuring no deadlines or accounts fall through the cracks. We need someone who loves checking things off the list.

• Follow Up on Overdue Invoices and handle collections with a professional, solution-focused attitude. You’ll be managing customer relationships even in the tricky moments, ensuring payments are made promptly and professionally.

• Review and Process Invoices to ensure all billing info is correct before it goes out the door. You’ll be the first line of defense in making sure nothing gets missed.

• Reconcile Accounts and investigate discrepancies between customer payments and statements—because accuracy is key!

• Apply Customer Payments Accurately to the correct accounts, and keep customer balances up-to-date. Your goal is smooth, seamless transactions for our clients.

• Respond to Client Inquiries about billing, payment status, and account-related issues. You’ll be our go-to person for clarifying anything payment-related.

• Prepare and Submit AR Reports for management, detailing trends, aging, and collection status. You’ll help keep the team in the loop with clear, concise reports.

• Look for Ways to Improve the AR Process by making everything run more efficiently. Your insights into making things better will help the entire team stay on track.

• Assist with General Office Support when needed—whether it’s paperwork, collaborating with other departments, or organizing internal systems. We need a team player who can pitch in when necessary!

THE MOST SUCCESSFUL ACCOUNTS RECEIVABLE SPECIALISTS HAVE:

• Desire to be part of a dynamic, growing company that is a leader in our critical industry. You’ll have a huge impact on keeping our business running smoothly and efficiently.

• High school diploma or equivalent required; A degree in Accounting, Finance, or a related field is a plus.

• At least 2 years of experience in accounts receivable or a similar financial role.

• Proficiency in QuickBooks and advanced Excel skills (pivot tables, VLOOKUP, etc.). If you love working with numbers and systems, you’ll be in your element here.

• Strong communication skills, whether it’s an email, phone call, or in-person conversation. You’ll be the point person for client billing inquiries.

• Solution-oriented mindset—you’re someone who can think on your feet and find quick, effective solutions to payment issues.

• Exceptional attention to detail and passion for accuracy in everything you do.

• Ability to handle sensitive financial information with professionalism and confidentiality.

BENEFITS

Our mission is to improve the lives of everyone we come in contact with—and that includes you as a valued member of our team. All employees enjoy the following benefits:

• Competitive compensation ($20-$24/hour) based on experience and capabilities.
• Opportunities for professional growth and advancement.
• Health, dental, and vision insurance.
• Retirement plan with company match.
• Paid time off.

At Refrigeration Heroes, we believe in creating opportunities for our employees to grow and thrive, just like we do for our clients. If you’re ready to be part of a team that’s making a real impact and want to grow in a rewarding career, we’d love to hear from you!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Experience:

• Invoicing: 1 year (Required)
• Account reconciliation: 1 year (Required)

Work Location: In person

Salary : $20 - $24