Regional Director of Operations

Job description

Position Overview

The Regional Director of Operations provides strategic leadership and operational oversight for multiple skilled nursing facilities within an assigned geographic region. This role ensures the delivery of high-quality patient care while maintaining operational efficiency and financial performance across all facilities.

Key Responsibilities

Strategic Leadership & Operations Management

· Direct and coordinate all operational activities across multiple skilled nursing facilities, ensuring compliance with state and federal regulations

· Develop and implement strategic plans to improve facility performance, patient care quality, and financial outcomes

· Establish standardized operational procedures and best practices across all facilities

· Monitor and analyze key performance indicators (KPIs) to identify trends and opportunities for improvement

· Lead facility renovation and expansion projects as needed

Financial Management

· Oversee budget development and financial planning for all facilities in the region

· Monitor and analyze financial performance, including revenue, expenses, and profit margins

· Implement cost-control measures while maintaining quality standards

· Review and approve major expenditures

· Develop strategies to optimize reimbursement and revenue cycle management

Quality Assurance & Compliance

· Ensure compliance with all federal, state, and local healthcare regulations

· Maintain facility licenses and certifications

· Direct quality improvement initiatives across all facilities

· Monitor patient satisfaction metrics and implement improvement strategies

· Oversee State Survey Preparation and response

Staff Management & Development

· Provide leadership and direction to facility administrators and department heads

· Recruit, develop, and retain high-performing facility administrators

· Implement training programs to enhance staff capabilities

· Conduct regular performance evaluations

· Foster a positive work environment that promotes employee engagement and retention

Stakeholder Relations

· Build and maintain relationships with key stakeholders, including corporate leadership, medical directors, and community partners

· Serve as liaison between corporate office and facility operations

· Manage relationships with vendors and service providers

· Represent facilities in community events and professional organizations

Qualifications

Education & Experience

· Bachelor's degree required, Master's degree in Healthcare Administration, Business Administration, or related field preferred

· Minimum 7-10 years of progressive healthcare management experience

· Previous multi-site management experience in skilled nursing facilities required

· Experience managing Behavioral Health Skilled Nursing Facility is preferred

· Current knowledge of healthcare regulations and reimbursement systems

Skills & Competencies

· Strong financial acumen and budget management skills

· Excellence in organizational leadership and staff development

· Outstanding analytical and problem-solving abilities

· Exceptional communication and interpersonal skills

· Proficiency in healthcare management software and Microsoft Office Suite

· Strong project management capabilities

Additional Requirements

· Valid driver's license and ability to travel frequently within the region (50-70% travel)

· Available for on-call duties and emergency response

· Healthcare administrator license as required by state regulations

Physical Requirements

· Ability to move throughout facilities and access all areas of buildings

· Capable of working extended hours when necessary

· Able to use standard office equipment and technology

Work Environment

· Primary work location split between regional office and facility sites

· Professional healthcare environment with exposure to medical situations

· Regular travel between facilities required

Equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, s ex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $135,000.00 - $175,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Behavioral Skilled nursing facility: 1 year (Preferred)
• Multi-site skilled nursing facility: 7 years (Required)

License/Certification:

• Licensed Nursing Home Administrator (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $135,000 - $175,000