What are the responsibilities and job description for the Hospitality Sales Manager position at Residence Inn and Towneplace Suites by Marriott?
Job Summary
The Hospitality Manager plays a pivotal role in ensuring an exceptional guest experience while overseeing the daily operations of our hospitality services. This position requires a dynamic individual who can effectively manage staff, maintain high standards of service, and drive business development initiatives. The ideal candidate will possess strong account management skills and a deep understanding of the market, with a focus on technology sales and customer service.
Responsibilities
- Oversee daily operations of the hospitality department to ensure high-quality service delivery.
- Manage and train staff to provide excellent customer service and maintain operational standards.
- Develop and implement strategies for business development to enhance market presence.
- Analyze market trends and customer feedback to identify areas for improvement.
- Negotiate contracts with vendors and partners to optimize service offerings.
- Utilize Salesforce and other technology tools to track performance metrics and manage client relationships.
- Foster a positive work environment that encourages teamwork and professional growth.
- Collaborate with marketing teams to promote hospitality services effectively.
Requirements
- Proven experience in account management within the hospitality or related industry.
- Strong background in technology sales, with the ability to leverage sales tools such as Salesforce.
- Excellent negotiation skills with a focus on achieving mutually beneficial outcomes.
- Ability to analyze data and market trends to inform strategic decisions.
- Exceptional customer service skills with a commitment to enhancing guest experiences.
- Demonstrated ability in business development, driving growth through innovative strategies.
- Strong leadership qualities with the ability to motivate and guide a diverse team.
- Excellent communication skills, both verbal and written, are essential for success in this role.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 2 years (Required)
Location:
- Williamsport, PA 17701 (Preferred)
Ability to Relocate:
- Williamsport, PA 17701: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $20 - $24