What are the responsibilities and job description for the Office Support Specialist position at RISE Community Services?
JOB PURPOSE
The Office Support Specialist plays a pivotal role in ensuring the smooth operation of recruitment, onboarding, and job coaching activities. This position requires a proactive individual who excels at multitasking and thrives in a collaborative environment. The role also involves supporting HR functions and fostering workplace inclusion, particularly for individuals with intellectual and developmental disabilities (IDD).
SUPERVISOR
Human Resources Director
POSITION TYPE
Hourly – Full-time
MAIN DUTIES AND RESPONSIBILITIES
- Recruitment:
- Screen resumes and applications for staff and volunteers.
- Manage candidate tracking in the Applicant Tracking System (ATS).
- Organize and coordinate interviews with hiring managers and department heads.
- Conduct reference checks, background screenings, and other pre-employment checks.
- Onboarding:
- Prepare and distribute onboarding materials, including company handbooks, benefit packages, and employment agreements.
- Work closely with IT, facilities, and other departments to ensure that new hires have the necessary tools and equipment to start their roles.
- Act as a point of contact for new hires during their onboarding phase, addressing any questions or concerns.
- Job Coaching for Individuals with IDD
- Provide on-the-job coaching and mentorship to individuals with intellectual and developmental disabilities (IDD) in the workplace.
- Break down tasks into manageable steps and demonstrate job functions to ensure clear understanding.
- Offer guidance and support, ensuring individuals complete assigned tasks correctly.
- Monitor progress and provide constructive feedback to employees with IDD, promoting a positive learning experience.
- Assist in developing job skills, time management, and work-related social skills to enhance workplace integration.
- Promote workplace safety and ensure compliance with company policies.
- HR Administrative Support:
- Maintain accurate and up-to-date employee records, including onboarding documents, contracts, and compliance paperwork.
- Assist with HR reporting and metrics related to recruitment, retention, and onboarding.
- Support the HR team with special projects and initiatives, such as employee engagement and training programs.
All other duties assigned.
QUALIFICATIONS
- Must be 18 years of age.
- High School Diploma or GED is required.
- At least 1 years’ experience in recruitment or working with individuals with IDD.
- Ability to work independently and in a team environment.
- Must successfully complete a pre-employment background check and any subsequent background check after employment.
- Must pass a pre-employment drug and alcohol screening and will be subject to random drug and alcohol checks thereafter.
- Successfully complete employment-related training as directed.
SKILLS
- Strong communication and presentation skills.
- Proactive problem-solving skills and resourceful thinking.
- Strong empathy and interpersonal skills.
- Detail oriented with excellent organizational skills.
- Be coachable.
- Act with initiative.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds at times (e.g., moving files, setting up training materials).
- Occasional standing, walking, or reaching.
BENEFITS
- 100% employer paid health insurance.
- Dental and vision insurance.
- Employer paid life insurance and short-term disability insurance.
- Paid holidays, paid vacation, paid sick leave, and paid birthday time off.
- Paid training.
- Matching retirement.
- Tuition Reimbursement.
- Referral bonuses.
ABOUT RISE COMMUNITY SERVICES
RISE was founded in 1979 with one simple, but lofty goal: to create perfect lives for individuals with disabilities. Our core values of safety, respect, growth, compassion, and teamwork drive everything we do. We hold ourselves accountable to these values as we strive to make a meaningful difference in the lives of those we serve. At RISE, we are more than just an organization; we are a family. Together, we work tirelessly to uplift and empower our community, one family at a time.
Salary : $17
