What are the responsibilities and job description for the Customer Service Representative position at Ritchie Bros.?
Job Overview:
At Ritchie Bros., we're committed to providing exceptional customer service. As a key member of our team, you'll play a vital role in ensuring our customers receive the best possible experience. This includes handling various customer inquiries, processing orders, and maintaining accurate records.
Key Responsibilities:
Requirements:
At Ritchie Bros., we're committed to providing exceptional customer service. As a key member of our team, you'll play a vital role in ensuring our customers receive the best possible experience. This includes handling various customer inquiries, processing orders, and maintaining accurate records.
Key Responsibilities:
- Provide top-notch customer support via phone, email, or in-person
- Process and manage customer transactions efficiently
- Maintain accurate and up-to-date records of customer interactions
- Collaborate with colleagues to achieve business goals
Requirements:
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Strong organizational and time management skills
- Digital literacy and basic computer skills
