What are the responsibilities and job description for the Front Desk Receptionist position at Royal Victorian Motel?
A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. They also have to store any luggage as needed by guests.One of the most important skills that a front desk agent will have is attention to detail. Another skill is organization as the front desk agent will have to keep track of guests and their requests.
Responsibilities for Front Desk Agent
- Check guests in and out of their rooms
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Answer the phone and direct the call
- Take reservations on the phone
- Maintain the record of guests that have checked in and out
Qualifications for Front Desk Agent
- High school diploma or GED equivalent
- Excellent customer service skills
- Amazing interpersonal abilities
- Top-of-the-line organizational skills
- Ability to handle multiple tasks at once
- Amazing time management skills
Job Types: Part-time, Seasonal
Pay: $16.28 - $17.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Evening shift
Work Location: In person
Salary : $16 - $17