What are the responsibilities and job description for the Human Resources Coordinator position at S3 Shared Services?
This is a hybrid position.
About S3:
We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success.
S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals.
SCOPE OF POSITION
This position is responsible for providing Human Resources administrative support primarily in the areas of recruitment, benefits and payroll, to include data-entry into HR information and applicant tracking systems, responding to or escalating employee inquiries, processing unemployment claims and employment verifications, recordkeeping and file maintenance, and HR reporting.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES
- Performs administrative HR duties such as employee maintenance in the HRIS system, responds appropriately to employment verification requests, administers online employee exit survey and maintains personnel files and employment-related records.
- Assists the HR Generalist and HR Business Partners with recruitment efforts to include but not limited to posting assigned job requisitions, reviewing applications, scheduling interviews, administering pre-employment screening, requesting credit and background checks, and preparing offer and rejection letters.
- Maintains and updates the Company’s organization charts, assigns job codes, and maintains job profiles in applicant tracking system.
- Coordinates on-boarding process for all new employees, processes new hire forms, employee correspondence, handles OTS setup and NMLS registration and benefits enrollment.
- Responds in a timely manner to employee inquiries such as payroll or benefit enrollment questions, and escalates more serious matters such as employee complaints to HR Business Partner or HR Director.
- Reviews vendor invoices for accuracy, resolves discrepancies under supervisor of the HR Director and submits to Manager, Administration for processing.
- Coordinates administration of employee recognition programs.
- Prepares monthly and ad hoc employee information reports for management.
- Maintains confidentiality and exercises a high level of discretion on all matters.
- Performs other duties as assigned.
QUALIFICATIONS/ABILITIES
- High school diploma or GED and two years’ experience in recruiting or benefits and payroll administrative support role, or equivalent combination of education and experience
- Must have the ability to recognize problems or issues when they arise, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law.
- Ability to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong communication skills, both verbal and written, are necessary
- Excellent customer service skills with a high attention to detail
- Prioritize workload based on department requirements and customer needs
- Strong analytical skills required with a high degree of accuracy
- Ability to work flexible hours as needed
- Ability to multi-task in other areas of the unit
- Aptitude to work independently as well as part of a team
- Positive attitude and team-oriented
- Ability to function in changing environment
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office environment with low noise levels
BENEFITS
Benefits package includes medical/dental/vision insurance, flexible spending accounts, 401(k) plan with fully vested matching, PTO, life insurance, short-term disability, long-term disability, holiday pay, loan discounts, service anniversary bonuses, recognition program, employee referral program, and employee activities