What are the responsibilities and job description for the Executive Administrative Assistant position at Sallie Mae?
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Manager, Administrative Support will provide high-level operational and administrative support to our Chief Legal, Government Affairs, and Communications Officer (“CLO”). The ideal candidate will play a pivotal role in enabling the CLO to focus on strategic priorities by managing day-to-day operational and administrative tasks with discretion and efficiency and assist in the management of the corporate communications, government relations, and in-house legal functions. This role will also involve project management, producing high quality documents and compelling presentations, tracking deliverables, and supporting the CLO in public appearances and events. The Manager, Administrative Support will be entrusted with sensitive and confidential information, so discretion and professionalism are paramount. The ideal candidate will collaborate with the CLO’s Chief of Staff, senior management, members of the department, and others across the company to ensure all responsibilities are executed accurately and efficiently.
What You'll Do
- Manage the CLO’s workflow and calendar, including triaging requests, scheduling and coordinating meetings, appointments, and travel.
- Create high-quality presentations and documents for various executive-level audiences, and external stakeholders.
- Manage projects and track deliverables to ensure timely completion.
- Assist with department-wide initiatives and culture-building activities.
- Support the CLO in public appearances and events, including accompanying them as needed.
- Represent the CLO with impeccable communication skills to internal and external audiences and the Board of Directors.
- Collaborate effectively with the CLO’s Chief of Staff, senior management, members of the department and others across the company.
- Handle and maintain highly sensitive and confidential information with highest standards of discretion and professionalism.
- Help streamline processes, manage risks, and improve workflows within the CLO team.
- Ensure compliance with company policies, procedures, and regulatory requirements, and assist the CLO comply with deadlines and administrative requirements.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
- Excellent organizational, planning, and time management skills.
- Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels and represent the CLO.
- Skilled in creating high-quality presentations and documents for senior executives and external stakeholders.
- Experience in coordinating executive-level meetings, events, and public appearances.
- Demonstrated ability in a corporate environment to work as part of a team and prioritize tasks in a fast-paced environment.
- Demonstrated ability to maintain confidentiality, handle sensitive information, and exercise good and prudent judgment.
- Exceptional attention to detail and accuracy.
- Experience developing and implementing administrative policies and procedures.
- Knowledge of office software and equipment, including Microsoft Office Suite and office management software, particularly MS Word and MS PowerPoint.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Willingness to work flexible hours as needed.
Preferred: Indicate “nice to haves” regarding education, skills, and experience.
- Minimum of 5 years of experience in administrative support, project/program management, or communication support, with at least 2 years supporting one or more senior executives.
- Experience in a communications department, law department, or similar functions where strong communication and presentation skills, and attention to detail are essential for success.
The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).
- Competitive base salaries
- Bonus incentives
- Generous PTO, Floating Holidays and 12 Federal Holidays observed
- Support for financial-well-being and retirement 401k with employer match
- Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
- Employer paid short-term/long-term disability and basic life insurance
- Flexible hybrid working arrangements.
- Paid parental leave and adoption reimbursement programs
- Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
- Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
- Tuition Reimbursement and Family Scholarship Programs
- Career development and training opportunities
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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click
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to view the California Employee Privacy Notice.Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
