Warehouse Manager

Job Summary: Warehouse Manager

The Warehouse Manager will supervise the receipt, dispatching, and storage of merchandise in our warehouse. The warehouse manager will oversee picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions. The Warehouse Manager will also oversee, train, evaluate and reward staff; and will also ensure the maintenance of company assets. To ensure success in this role the Warehouse Manager must have the ability to multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner that maximizes profits.

Supervisory Responsibilities

Hires, trains, and assigns shift employees and forklift operators.

Oversees the daily workflow, schedules, and assignments of the warehouse.

Conducts performance evaluations that are timely and constructive.

Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities

Audit and report inventory while making recommendations on which items to order and restock

Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment

Establish warehouse practices and protocols to achieve an efficient warehouse

Set warehouse and team goals in collaboration with executive management and other team leads

Monitor workplace performance and lead training initiatives

Keep up to date on the latest federal and state safety regulations

Communicate with other departments to ensure products are shipped timely

Implement operational policies and procedures

Implement and oversee security operations

Ensure effective and safe use of warehouse equipment

Ensure the safety of staff

Maintain documentation and keep accurate records of warehouse activities

Maintain awareness and knowledge of the condition and location of fleet vehicles

Assist with deliveries where required

Interact with customers by phone, email, or in person

Maintain a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner

Report customer feedback to Executive management, including any signs of customer dissatisfaction

Required Skills/Abilities

Other duties as required and assigned

5 years of warehouse management experience

Excellent understanding of warehouse management procedures

Proficient knowledge of inventory and inventory controls

Valid drivers' license

Ability to operate forklifts and jockey truck effectively

Proficient computer skill with Microsoft Outlook, Word, Google Docs/Sheets, Excel

Outstanding communication skills, both written and verbal

Outstanding leadership, organizational, multitasking, and problem-solving skills

Strong people skills

Available to work extended hours

Education And Experience

College degree preferred

Minimum 5 years management experience or related experience and/or training

Experience with warehouse operating systems and warehouse management systems

Ability to write reports, business correspondence

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Physical Requirements

Prolonged periods sitting at a desk and working on a computer inside office.

Must be able to lift up to 25 pounds at times.

The employee is occasionally exposed to moving mechanical parts and vehicles

The employee may be occasionally exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.