What are the responsibilities and job description for the Billing Manager position at Set Free Alaska?

**** Voted Best Workplace in Alaska 3 years running***

** Remote Hire from Alaska, Arizona, Florida, Georgia, Mississippi, New Mexico, North Carolina, Tennessee, or Washington **

Benefits:

Insurance
- Health
- Dental
- Vision
- Life
- Short Term Disability
401k with 3% match
Paid Time Off
Continuing Education Stipend

Job summary:

This position will coordinate and oversee payment submission, posting, cash reconciliation, credit balance, and refund processing for the agency's services by supervising a team of billing specialists. The Billing Manager of Set Free Alaska will be responsible for managing the workflows and administration of these activities to ensure compliance with our company's best practice standards and Division of Behavioral Health guidelines.

Qualifications:

Requirements:

Five (5) years experience in billing in a fee-for-service platform including Medicaid, Commercial Insurance, and self-pay
Experience in EHR software
Ability to supervise a billing team
Ability to pass a drug screening and State of Alaska background check

Preferred:

Bachelor’s Degree or Certified Billing and Coder Credentials
Experience in CareLogic, AKAIMS software
Experience in nonprofit and behavioral health
Proficiency in Microsoft Office

Skills required:

Proven ability to calculate, post and manage accounting figures and financial records
Able to:
- Stay current with billing regulations
- Maintain confidentiality and treat everyone with dignity and respect
High degree of accuracy and attention to detail
Be a team player, demonstrate motivation and exercise discretion and dependability

Job responsibilities:

Apply comprehensive knowledge of the medical billing and collections process
Act as liaison between team members and the director
Oversee the daily operations of the Billing department, including:
- Payment posting, cash reconciliation, credit balance and refund processing.
- Coordinating with other teams as applicable
Monitor performance and ensure quality assurance standards and benchmarks are met
Examine processes to ensure accuracy and conformance to company policy and procedures
Assist in identifying areas for improvement, recommending solutions to management, and developing policies and procedures applicable to the insurance and payment areas
Provide supervision of the billing team, including hiring, onboarding, managing work schedules, training, and developing team members and performance reviews
Maintain effective working relationships with internal and external clients
Respond to client's questions and concerns in a thorough and timely manner. Handle escalations of issues that the team is not able to resolve and escalate to leadership when appropriate.