What are the responsibilities and job description for the Customer Service position at Ship Services Corp./Unishippers?
Job description
Unishippers helps customers save time, trouble, and money on all their shipping needs. For over 30 years, Unishippers has been the trusted shipping advisor for over 50,000 small businesses.
Unishippers is built on proactively meeting the unique needs of each of our customers. We establish trusted customer relationships and create individual solutions that ensure smart choices, save money, and make the shipping experience as easy and worry-free as possible.
As Customer Relations Coordinator at Unishippers, you will have the opportunity to work closely with our customers and partners.
You will handle incoming calls and respond to general information requests.
You must have excellent communication skills, the ability to multi-task, great problem resolution skills, dependable and open to new things.
Opportunity for advancement.
Do you have what it takes to be a part of this winning team?
Job Type: Full-time
Salary: $38,000.00 - $43,000.00 per year
Experience:
- Client Services & Customer Support: 2 years (Preferred)
- Microsoft Office: 2 years (Preferred)
- Multi-line phone systems: 2 years (Preferred)
- Phone etiquette: 2 years (Preferred)
- Call center: 2 years (Preferred)
Job Type: Full-time
Pay: $18.87 - $22.72 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
- 1 year
- Under 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Bennington, VT 05201: Relocate before starting work (Required)
Work Location: In person
Salary : $38,000 - $43,000