What are the responsibilities and job description for the Hotel General Manager position at SIG Management?
The Challenge
We are opening a 200 hotel in the Greater Denver area, dual brand, within the Hilton Family of Hotels. The ideal candidate has a proven track record of creating a culture based around creating a positive guest experience, building a team dedicated to hospitality, and assuring market-busting results.
Job Overview
As a Hotel Manager, you will be responsible for overseeing all aspects of the hotel's operations to ensure a memorable guest experience and efficient hotel functioning.
Duties
- Manage daily hotel operations and provide strategic direction
- Ensure guest satisfaction by maintaining high standards of service
- Supervise staff members across various departments
- Develop and implement policies and procedures to enhance efficiency
- Handle guest inquiries, requests, and complaints promptly and professionally
- Monitor financial performance, including budgeting and financial reporting
- Coordinate with vendors, suppliers, and contractors as needed
Experience
- Proven experience in hotel management or a related field
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent guest relations and customer service skills
- Knowledge of hospitality industry practices and trends
- Familiarity with human resources processes in a hospitality setting
- Proficiency in hotel management software and phone systems
- Bachelor's degree in Hospitality Management or related field preferred
Job Type: Full-time
Pay: $66,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Day shift
- Morning shift
Experience:
- Hotel management: 3 years (Required)
Work Location: In person
Salary : $66,000 - $90,000