What are the responsibilities and job description for the Dispatcher position at Silver Logistics LLC?
*Serious Inquiries Only, Must Be Bilingual!!*
SILVER LOGISTICS, LLC is looking to expand, and we are seeking multiple highly motivated individuals to join our dispatch team! Must have experience with computers and current technology. Our dispatchers' are responsible for coordinating trucks to ensure the customer's satisfaction.
Job Description:
1) Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
2) Arrange for necessary repairs in order to restore service and schedules.
3) Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.
4) Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
5) Prepare daily work and run schedules.
6) Receive or prepare work orders.
7) Oversee all communications within specifically assigned territories.
8) Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
9) Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
10) Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
11) Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
Job Requirements:
- Bilingual
- 1 Years Experience with Microsoft knowledge.
- Excellent customer service skills
- Ability to Learn and Teach drivers you manage
- Must be able to work 12 Hr. plus shifts and flexible to be scheduled day/night shifts Monday-Sunday. No schedule conflicts can be accommodated at this time
- Must have dependable transportation to/from work, ability to drive to fuel station to assist drivers fueling, and dependable cell phone
Related keywords: dispatcher, customer service, logistics
Job Type: Full-time
Pay: $13.00 - $22.00 per hour
Schedule:
- 12 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location