What are the responsibilities and job description for the Intake Coordinator position at Spero Family Services?
Do you want to make a difference in the lives of individuals seeking support for their mental health and well-being? Spero Family Services is seeking a compassionate, detail-oriented Intake Coordinator to join our dedicated team. If you are passionate about helping others navigate their path to mental health care, providing seamless intake processes, and ensuring that clients receive the right services, then this is the opportunity you’ve been waiting for.
As an Intake Coordinator at our outpatient counseling center, you will be the first point of contact for individuals seeking services, playing a crucial role in facilitating a smooth and welcoming intake process. You will conduct initial assessments, gather necessary documentation, provide consultations. Additionally, you will coordinate with our clinical team to ensure that all client needs are met.
If you have excellent communication skills, a keen eye for detail, and a passion for helping individuals take the first step in their mental health journey, we invite you to join us in providing high-quality care and support to those in need.
Key Responsibilities:
- Intake Services: Responsible for admissions and referrals for CWC. Duties may include screening and processing referrals, managing the waitlist for all CWC locations, completing clinical assessments for new clients, scheduling appointments, and providing consultations as needed.
- Medicaid: Provide Medicaid billable mental health and case management services for CWC. Duties may include efficiently and correctly documenting interactions in the electronic health record, managing Medicaid registrations for new clients and renewals every 12 months, and meeting benchmarks as assigned.
- Other: Participate in Peer Reviews. Other duties as assigned.
Minimum Requirements: High School Diploma or equivalent, MHP qualified per Medicaid standards, previous experience with Medicaid documentation and services, and experience administering clinical assessments.
Preferred Qualifications: Bachelor’s Degree in an approved field OR 5 years supervised clinical experience in a mental health or social services field and basic knowledge of electronic health records systems
Skills: Must be organized, able to multi-task, have excellent written and verbal communication skills, basic computer skills, and detail oriented. Must have knowledge of resources available within the mental health/social services field.
Miscellaneous: Must pass all pre-employment drug screens and background clearances. Must be able to sit for long periods of time.
Job Type: Full-time
Pay: $17.20 - $18.64 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- All employees are required to complete a background check prior to hire. Any issues with that?
- Are you MHP certified?
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $17 - $19
