SENIOR IT PROGRAM MANAGER

ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

SENIOR IT

PROGRAM MANAGER

(PROGRAM/PROJECT MANAGEMENT

MANAGER SENIOR - INFORMATION TECHNOLOGY)

Job Location:

Address

Information Technology (IT) Bureau

701 East Jefferson Street

Phoenix, Arizona 85034

https://corrections.az.gov

Posting Details

Salary: $122,532.00

Grade: 30

Closing Date: 4/16/2025

Job Summary

Do you have at least eight (8) years of experience in IT Executive Management? Are you an expert in IT programs and project management? Join our Executive Management team of IT professionals. Apply now!

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is searching for an executive-level program manager to fill the Senior IT Program Manager position. This position oversees the Program Management Office, Vendor and Contracts Management, Information Technology (IT) Governance, and other professional staff. Develops, executes, and delivers key strategic departmental and functional business plans. Positions the agency for continued program success. Provides leadership, mentoring, and guidance to departmental managers, supervisors, and professional staff. Executes the overall vision and organizational goals for the IT department. Evaluates, identifies, and resolves resource constraints that impact departmental progress. Establishes reporting parameters and metrics for operational projects. And spearheads the creation and organization of IT policies, processes, and procedures.

Job Duties

• Defines, develops, and executes on departmental strategic long-term goals and operational plans, ensuring agency staff is in alignment within the organization
• Resolves and manages organizational and escalated difficult and emotional customer and stakeholder conflicts and situations while maintaining confidentiality
• Creates and fosters organizational growth and relationships through mentorship, leadership, guidance, and team building across all levels of management and staff
• Identifies key solutions with a systematic approach to problem solving
• Spearheads a synergistic approach in the creation and organization of IT policies, procedures, and processes for overall IT governance
• Establishes reporting parameters and metrics for operational projects based on the performance of multiple units
• Manages, tracks, and monitors project budgets, estimations, metrics, and costs
• Advocates for technology changes that provide value and supports the agency goals in unison with the Deputy Chief Information Officer (DCIO)
• Champions a cohesive and consistent approach to continuous improvement within the organization
• Manages the activities of all staff, including acting as liaison for ADOA and Arizona Strategic Enterprise Technology Office (ASET)
• Oversight on completion of Project Investment Justification (PIJ)
• Conducts presentations at the Information Technology Authorization Committee (ITAC)
• Identifies and manages the IT hiring process, schedules, and accountability for effective use of resources
• Drive on State business
• Perform other duties appropriate to the assignment
  
  

Knowledge Of

Knowledge, Skills & Abilities (KSAs):

• All facets of management, supervision, and leadership principals
• Execution of business visions and organizational structures
• IT operations and organizational structure
• In-house development, technologies, and enterprise-level applications
• Program and project management structure, techniques, and methodologies
• IT organization’s methodologies and tools
• Project Management Body of Knowledge (PMBOK)
• IT governance, contract law, and vendor management
• System Development Life Cycle (SDLC)
  
  

Skill In

• Customer Service
• Interpersonal relationship building
• Work collaboratively with a diverse team and across organizational platforms
• Written and oral communication
• Leadership and motivational techniques
• Conflict-management
  
  

Ability To

• Synthesize feedback
• Problem-solve and adjust plans accordingly
• Manage and lead organizational vision creation and implementation utilizing strong business acumen and emotional intelligence
• Balance, prioritize, organize, and multitask
• Utilize Project management software
• Learn and adhere to agency policies and procedures
  
  

Selective Preference(s)

• Master’s degree or higher with at least eight (8) years in a senior management and reporting role
• Background in IT contract law, vendor management, and programs and projects management
• Project Management Professional (PMP)
  
  

Pre-Employment Requirements

Employment is contingent on the selected applicant passing a background investigation.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program
  
  

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.