Administrative Specialist I--Temporary Solutions

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.

Visit www.nctemporarysolutions.com for employment information.

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Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporaries are limited to one NC State Government temporary assignment at a time.

Individuals hired into a temporary State job must be fully qualified for the job. Â OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary's skill set to enhance their qualifications for State government and private sector jobs. Â Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

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This temporary position is located in Raleigh, NC - Wake County. Â

 Job Order Hourly Rate of Pay: $17.77 (Based on education and/or years of relevant work experience reflected on the application).

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This temporary position will be assigned to the Department of Revenue. This position is located at 501 N Wilmington Street, Raleigh, NC 27604.

Provide assistance in a bond averaging study and identifying potential tax delinquencies. Research the licensing status by accessing and using databases and other automated computerized systems; Analyze annual excise taxes to compute monthly liabilities and derive bond amounts per General Statue parameters; Identify and evaluate the current status of posted bonds and compare present bond amounts with calculated statutory bond requirements. Issue notification letters to taxpayers requiring a change in bond amount; Interact with taxpayers to explain the need for bond riders to change the legal name and or bond amounts. Identify licensed vendors with no posted bond. Explain tax laws, rules, procedures and regulations to taxpayers by telephone, mail, and in person. Requires detail-oriented person able to exercise judgment in analysis of tax data. Must keep current with tax and law changes

NOTE: Â Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities, and any experience or competencies specified in the posting and/or supplemental question(s) to be considered. NOTE: "See Resume" is not acceptable to show work history.

• Work independently based on established work plan and priorities.Â
• Strong computer skills (Microsoft Office) are required to compose letters, work with excel worksheets, and reports and work in multiple computer systems to achieve goals.
• Ability to use Department of Revenue mainframe computer systems and other systems. Â
• Public contact skills and customer service skills are required to provide taxpayer assistance via telephone, correspondence, and in person on a full time basis.
• Demonstrated skills in analyzing and interpreting data, policy and procedures, and using business and accounting principles. Â
• Must have ability to communicate policy, procedures, and NC general statutes to customers in a clear and professional manner.
  
  

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.Â

To check the status of your application, please log in to your account and click "Application Status."  If you are selected for an interview, you will be contacted by the hiring agency directly. If there are any questions about this posting, please contact TSRecruit@nc.govand/or 984-236-1040.

Temporary Solutions

 Office of State Human Resources

 1110 Navaho Drive, Suite 200

 Raleigh, NC  27609