What are the responsibilities and job description for the Front Desk Manager position at Successful Hotel?
Job Overview
We are seeking a highly organized and proactive Front Desk Manager to oversee the daily operations of our front desk team. The ideal candidate will possess strong administrative skills, exceptional time management abilities, and a keen eye for detail. As the first point of contact for our guests and visitors, you will play a crucial role in creating a welcoming atmosphere while ensuring efficient office management.
Responsibilities
- Supervise and manage front desk operations, ensuring smooth daily functioning.
- Greet and assist clients and visitors with professionalism and courtesy.
- Maintain accurate records and files, including proofreading documents for clarity and correctness.
- Manage inventory and order as needed to ensure operational efficiency.
- Train, mentor, and evaluate front desk staff to enhance performance and service quality.
- Implement office policies and procedures to improve workflow efficiency.
- Address guest inquiries or concerns promptly, ensuring high levels of satisfaction.
Qualifications
- Proven experience in a front desk or administrative role is preferred.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficiency in computer systems, including Excel and Word.
- Excellent proofreading skills to ensure accuracy in all communications.
- Experience in office management or clerical duties is advantageous.
- Strong interpersonal skills with the ability to work collaboratively in a team environment.
- A proactive approach to problem-solving with strong decision-making capabilities.
- Great work ethic with strong follow through skills.
- Reliability, dependability, integrity. We are seeking a manager that takes pride in our property and their role here. Someone who cares; is devoted and dedicated.
Join our team as a Front Desk Manager where you can contribute to creating an exceptional experience for our guests, while managing a professional and efficient front desk operation! This position offers a future opportunity to become the General Manager of the property.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $25 - $30