What are the responsibilities and job description for the IVR Chatbot Developer position at Swanktek?
Job Details
Required:
- Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
- Experience with management and development of speech recognition systems and grammars.
- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI.
- Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, and REST).
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Responsibilities:
- Management and development of speech recognition systems and grammars.
- Implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI.
- Integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, and REST).
- Design, develop and support advanced IVR applications.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
