What are the responsibilities and job description for the Category Advisor position at Sweetwater Sound?
Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire Category Advisors to add to our growing Sales team!
As a Category Advisor, you will be working the front lines, talking with customers about consumer audio related products. Category Advisors connect with hundreds of customers and exude the Sweetwater Experience, by providing an amazing customer interaction, paired with strong technical knowledge.
Job Responsibilities:
- Give gear advice on musical instrument and consumer audio products
- Educate customers on several categories of gear, which include a wide variety of topics such as band and orchestra instruments, speakers, computers, lights, accessories and more
- Follow up on orders to provide outstanding customer service through a variety of different communication methods
Qualifications:
- Self-motivated and empathetic folks with strong people skills
- Great verbal and written communication chops and strong typing skills
- Previous experience in music industry sales, or previous experience and hands on training in a recording studio or a live music venue
- Gear Heads: Those who love talking about the latest technology with others who share their passion
We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!
Sweetwater “Ideal” Team-Player
- WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
- Gets Things Done - Great work ethic and moves with a sense of urgency
- Obsesses over the Details – committed to paying attention to the details
- Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better
- Develop the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey
Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.
