Receptionist/Administrative Assistant Medical

Receptionist/Administrative Assistant Medical

Job description

Fast paced, specialty Functional Medicine and Medical Spa practice in Frederick MD is seeking an experienced, enthusiastic, energetic, dependable, and motivated Medical Receptionist/Admin Assistant to answer phones and fulfill other administrative tasks as needed. Looking for someone who can work as part of a team or independently, communicates effectively, demonstrates a positive attitude, happy and productive.

Our office provides integrative healthcare, including functional and regenerative medicine, and medical aesthetics. The Receptionist will work directly with the clinical and administrative staff to ensure excellence in patient care, customer service and business operations.

Must possess some clinical and procedural knowledge, verbal communication skills, demonstrate problem solving and critical thinking skills. Must be a team player and enjoy working with people. Work well in a team setting.

Duties Will Include (but not limited to):

**Excellent customer service is a must**

• Greeting patients in person or on the phone, answering or referring questions.
• Checking patients in
• Schedule patient appointments
• All aspects of patient check-in/ Check-out including chart prep, familiarity or experience working with pharmacies is a plus
• Participate in keeping the office clean, stocking treatment rooms/ IV carts/ Linen closet
• Escort patients to the treatment room
• Verify/Update patient information over phone or in person
• Scan documents to patient record
• Check patients out
• Manage admin supplies inventory
• Maintain patient confidence and protect operations by keeping patient information confidential
• Update job knowledge by participating in educational opportunities and reading current professional literature
• Attend staff meetings
• Participate in sales goals

· Ability to speak clearly, understandably, and professionally.

Qualities of our ideal candidate:

· Excellent work ethic and phone etiquette.

· Excellent attention to detail.

· Ability to handle and be responsible with money during the check out process and end of day closing.

· Possess issue and problem resolution skills.

· General knowledge of medical terminology is a plus along with the desire to take initiative to research and learn on your own time and ask questions if needed to set yourself up for success.

· Computer experience to include online scheduling programs, Word, Excel, and basic internet. We currently use Electronic Medical Record Tebra and Meevo2.

Ability to create positive relationships with patients, referral sources, fellow coworkers, and clinicians.

· Ability to handle multiple priorities and concerns efficiently while maintaining a pleasant and upbeat demeanor.

· Access to reliable transportation

Job Type: Full Time

Per Hour to Start: $17 - $19 per hour

Experience: 1-2 years preferred, MA, CMA, CAN not required but a plus

Hours: Monday - Friday from 8:30am - 5:15pm closed from 1:00pm-2:00pm for lunch

Benefits after 90 days include PTO and partial pay health insurance

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Medical office
• Med spa

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $17 - $19