What are the responsibilities and job description for the Physical Therapy Office Receptionist / Business Office Coordinator position at Symmetry Physical Therapy?
Are you outgoing, personable, and seeking an opportunity to join a cohesive medical office team? Symmetry Physical Therapy is seeking an energetic candidate with strong organizational skills and capable of providing excellent customer service to all of our patients. We are willing to train a candidate with enthusiasm and aptitude.
Job Duties:
- Greeting patients professionally in person and through electronic communication.
- Provide customer service functions including responding to patient questions, providing explanation of fees and services, and properly referring inquiries as needed.
- Manage phone calls and other incoming communication via email and fax.
- Appointment scheduling and collections of patient payments.
- Carry out intake procedures with new clients. Set up and/or update patient information in clinic Electronic Medical Records system.
- Verification of insurance eligibility and benefits information.
- Maintain patient charts with correspondence from other medical providers and/or insurance payers.
- Assist Office Manager and/or Physical Therapists with business management tasks.
- Available for 8-hour shifts during weekday business hours ranging between 7 am and 6 pm. No weekend hours.
Qualifications:
- High-quality verbal and written communication skills.
- Efficient organization and time management skills. Comfortable with multitasking. Strong attention to detail.
- Ability to work collaboratively with administrative and medical staff members. Also able to work independently on assigned tasks as well as accept direction on given assignments.
- High-school diploma or equivalency and associated aptitude.
- Symmetry’s ideal team member is a team player and is personable, communicative, enthusiastic, inquisitive, innovative, adaptable, and collaborative.
Benefits:
- Hourly wages (commensurate with experience) and potential for annual bonus.
- Paid Time Off (PTO) accrual starting on date of employment.
- Health / Dental insurance premium support OR cash stipend for health care expenses.
- Workers’ compensation insurance coverage.
About Us: Symmetry Physical Therapy, LLC is a therapist-owned private outpatient practice with locations in North Austin and in Georgetown. Our team includes an energetic and amicable group of physical therapists along with an experienced, friendly, and supportive front-office staff. The clinic culture values high-quality patient care, exemplary customer service, ongoing employee development, and the cultivation of a gratifying workplace atmosphere.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- 5x8
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Will you be willing to train on-site in Symmetry's North Austin location & provide work coverage in that location intermittently as needed? (The North Austin office is located near Mopac Expwy and Parmer Lane adjacent to the St. David's North Austin Medical Center campus.)
Experience:
- Medical administrative support: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Georgetown, TX 78626: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20