What are the responsibilities and job description for the Front Desk Clerk position at The Carriage House Country Club?
About us
We are a small country timeshare nestled in the heart of the Poconos. We provide fully equipped kitchens for convenience. We are located across the road from Kalahari and within fifteen driving minutes of Mount Airy Casino, Auquatopia and Camelback Ski Area, Crossing Premium Outlet and Pocono Raceway.
Our work environment includes:
- Flexible working hours
- Safe work environment
Responsibilities
- Behaving in a courteous and friendly manner (e.g. guest concerns, one on one contact)
- Knowledge of surrounding area and activities.
- Answering phones in a courteous manner (e.g. switchboard , house phones , etc)
- Checking in/out guests according to set procedures in a courteous manner.
- Booking and confirming reservations (e.g. use time, bonus time, and exchange)
- Accurately receiving and processing monies according to set procedures (e.g. deposits, changes, banks)
- Filing
- Dispatching maintenace and housekeeping request.
- Keeping Resort Desk area in a neat and orderly manner.
- Compiling all daily report information
- Able to work flexible work schedules.
- Promotion and sale of resort merchandise.
- Actively seek to succesfully resolve any and all guest concerns.
- Assist in all energy conservation efforts.
- Assist in the function and operation of resort activities.
- Conduct scheduled activity events for owners and guest as directed by management.
- Any other tasks as determined by management.
Experience:
- Atleast three months related experience and /or training ;or equivalent combination of education and experience.
Required Qualifications & Skills
- Willingness to work flexible schedule including weekends, and/or Holidays as needed
- Successful completion of criminal background check and drug screen
Work Requirements
- Work Authorization
We're looking for someone who is willing to work hard, with a strong work ethic and a positive attitude. The right candidate will have organizational skills and the ability to respond effectively to requests as well as follow directions. The position requires cleaning rooms, hallways and bathrooms, as well as taking out the trash and other general cleaning duties. We are seeking someone who has prior experience in this position and can work independently while following instructions and meeting deadlines.
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $11 - $13